2) ensuring Customer’s standards are followed

• Monitors service delivery performance and compliance with high focus on Employee Experience
• Has a deep understanding of:
• The Site: Infrastructure, IT Challenges, Network Layout, Critical Business Processes
• The Services: Who deliver What, Key Contacts
• The Employees: Type, Needs and Challenges
• Able to execute changes/IMACs along with the larger IT team
• Applies a blend of subject matter, Customer environment and leadership expertise to solve simple and complex business IT operations issues
• Travel to sites in the cluster
• Work with the field services tech, field services site lead and offshore/onshore various technology teams to achieve end user wow experienc

• Provide IT operational expertise leveraging
  1) global industry standards (e.g.: ITIL)

2) ensuring Customer’s standards are followed

• Monitors service delivery performance and compliance with high focus on Employee Experience
• Has a deep understanding of:
• The Site: Infrastructure, IT Challenges, Network Layout, Critical Business Processes
• The Services: Who deliver What, Key Contacts
• The Employees: Type, Needs and Challenges
• Able to execute changes/IMACs along with the larger IT team
• Applies a blend of subject matter, Customer environment and leadership expertise to solve simple and complex business IT operations issues
• Travel to sites in the cluster
• Work with the field services tech, field services site lead and offshore/onshore various technology teams to achieve end user wow experience

Job Type: Contract
Contract length: 6 months
Pay: Up to 2 000,00kr per da