Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Desktop Support Technician at NTT DATA

Bridgewater, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Troubleshooting, Parts Replacement, System Upgrades, Client Service, Windows Operating System, Deployment, Repair, Discretion, Independent Judgment, Policy Recommendations, Travel, A+ Certification, Automobile, IT Experience

Industry

IT Services and IT Consulting

Description

Individuals here have a well-rounded knowledge of the policies and procedures for their work area. Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine. They may make policy recommendations to their managers and be an escalation point for less experienced team members. Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers. May respond to calls after normal business hours per leader instructions. Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers. Identifies potential issues that could adversely impact end user experience and takes corrective action. Solid client service skills. Must be able to perform essential responsibilities with or without reasonable accommodations. Significant travel including overnight domestic or international trips may be required. Must have reliable personal transportation (Automobile) Minimum 2 years of IT experience Minimum 2 years working knowledge of Windows operating system environment. High School Diploma or equivalent A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required. Undergraduate degree or some college coursework preferred

Responsibilities

The Desktop Support Technician performs basic troubleshooting, parts replacement, system upgrades, deployment, and repair on desktops, notebooks, and printers. They identify potential issues that could adversely impact end user experience and take corrective action.