Desktop Support Technician (Only Local to North Carolina Candidates) at Connvertex Technologies Inc
Charlotte, NC 28218, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

22.0

Posted On

07 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Troubleshooting, Active Directory, Customer Service Skills, It

Industry

Information Technology/IT

Description

Hello
Hope you are doing well.
Please find the Job description for the position.

REQUIREMENTS:

· 2+ years of desktop support or IT helpdesk experience.
· Strong knowledge of Windows OS and Microsoft Office applications.
· Experience with Active Directory (user creation, password reset, group policies).
· Excellent communication and customer service skills
Job Types: Full-time, Contract
Pay: $20.00 - $22.00 per hour
Work Location: In perso

Responsibilities

· Provide technical support for desktops, laptops, printers, and other end-user devices.
· Install, configure, and troubleshoot Windows operating systems and applications.
· Manage user accounts, groups, and access rights in Active Directory.
· Resolve network connectivity issues and escalate when needed.
· Support software installations, updates, and patches.
· Document issues, solutions, and maintain IT asset records.

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