Desktop Support Technician at TreasuryONE

Pretoria, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Technical Support, Windows Operating Systems, Microsoft 365, Troubleshooting, Network Connectivity, Account Administration, Endpoint Protection, Documentation, Asset Management, Communication Skills, Analytical Skills, Cloud Platforms, Hardware Maintenance, Software Updates, Incident Logging

Industry

Financial Services

Description

We are looking for a Desktop Support Technician to join the IT department at TreasuryONE. This role is suited to a dependable and technically capable professional who takes ownership of their work and delivers consistent, well-structured support in a corporate environment. The position involves providing first-line technical support across devices, systems, and applications, while ensuring stability, security, and reliability of the IT environment. You will work closely with senior IT staff, gaining hands-on exposure to modern workplace technologies and developing your technical capability further. Key responsibilities Provide prompt and professional support for desktop, laptop, and mobile device issues Install, configure, and maintain Windows operating systems, applications, and hardware Troubleshoot Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive Assist users with network connectivity, printers, and peripheral devices Perform basic account administration, including access management and password resets Support endpoint protection, patching schedules, and routine software updates Log incidents accurately in the IT ticketing system and maintain clear, structured documentation Assist with asset management and upkeep of hardware and software inventories Escalate complex or unresolved issues to senior IT team members when appropriate Experience and qualifications IT Diploma, CompTIA A+ / N+, or equivalent certification (required) One to two years’ experience in IT support or a structured service desk environment (preferred) Solid working knowledge of Windows desktop environments and Microsoft 365 Familiarity with Azure or other cloud platforms is advantageous Strong analytical and troubleshooting skills Clear, professional communication skills, particularly when assisting non-technical users This role is well suited to someone who values accuracy, structure, and accountability, and who wants to build a solid foundation within a professional IT environment. Location Pretoria, Gauteng Department Information Technology Employment Type Full-Time Minimum Experience Mid-level Compensation Market Related Plus Benefits

Responsibilities

The Desktop Support Technician will provide first-line technical support for desktop, laptop, and mobile device issues while ensuring the stability and security of the IT environment. Responsibilities include troubleshooting applications, assisting users with connectivity issues, and maintaining documentation.