ESSENTIAL JOB FUNCTIONS: Works under the direction of the Service Delivery Manager to assist City of Memphis staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with the given standards and guidelines. Ensures desktop computers interconnect seamlessly with various systems. Repairs hardware and network connectivity issues when necessary. Updates computer operating systems and other important software as needed. Updates and maintains the computer inventory and equipment. Coordinates with vendors to resolve technical problems with desktop computing equipment and software. Travels to various locations to provide critical user’s support.

Please refer the Job description for details