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Desktop Technician at City of Memphis

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

72280.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hardware Installation, Software Configuration, Network Troubleshooting, Desktop Support, Inventory Management, Vendor Coordination, Operating System Updates, Peripheral Equipment Support

Industry

Government Administration

Description

Salary Range:$49,853.70 - $72,280.00 Works under the direction of the Service Delivery Manager to assist City of Memphis staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with the given standards and guidelines. Ensures desktop computers interconnect seamlessly with various systems. Repairs hardware and network connectivity issues when necessary. Updates computer operating systems and other important software as needed. Updates and maintains the computer inventory and equipment. Coordinates with vendors to resolve technical problems with desktop computing equipment and software. Travels to various locations to provide critical user's support.

Responsibilities

Assist City of Memphis staff with the installation, configuration, and maintenance of desktops, laptops, and peripheral equipment. Resolve hardware and network connectivity issues while coordinating with vendors to ensure system usability.