REQUIREMENTS

Fred. Olsen is seeking candidates who meet the following qualifications:

• Experience:
• Previous experience in a hospitality or travel-related role, ideally within a cruise line or tour operator environment.
• Experience in coordinating or delivering excursions or events is highly desirable.
• Skills:
• Strong customer service and interpersonal skills, with the ability to interact with guests from diverse backgrounds.
• Exceptional organizational and multitasking abilities.
• Confident public speaker, able to deliver engaging destination presentations.
• Attention to detail and a proactive approach to problem-solving.
• Technical Proficiency:
• Computer literate, with knowledge of reservation and inventory systems (experience with Fidelio is a plus).
• Other:
• Fluent in English (reading, writing, and speaking). Additional language skills are an advantage.
• Knowledge of international travel destinations and cultural sensitivity.

• Assisting in the organization, promotion, and delivery of shore excursions.
• Supporting the coordination of excursion logistics, including liaising with local tour operators, transportation providers, and port agents.
• Delivering informative and engaging destination presentations to guests.
• Handling guest inquiries and providing expert advice on excursions and destinations.
• Collaborating with the Destinations Manager to resolve guest feedback or concerns related to shore excursions.
• Ensuring all activities comply with safety regulations and company standards.
• Assisting with administrative tasks, including excursion bookings, inventory management, and financial reporting.