WHO ARE WE?

As JayWay approaches its grand 20th anniversary, we are stronger than ever—expanding, evolving, and thriving with a diverse team spanning over 20+ countries. Our global reach and cultural diversity fuel our innovation, creativity, and shared passion for travel.
At JayWay, we believe that diversity isn’t just embraced—it’s our driving force. We celebrate different backgrounds, lifestyles, and perspectives, knowing that they are the foundation of groundbreaking ideas and strong collaboration. Many of our team members have been with us for over a decade, a testament to the deep bonds, trust, and commitment that define our culture.
We are a company built on openness and support. From your very first day, you’ll experience our open-door ethos, where communication flows freely, ideas are valued, and guidance is always available. Whether you’re collaborating with experienced teammates or leading a new project, your growth and success are our shared mission.
And of course, at the heart of it all is our passion for travel. We don’t just create exceptional travel experiences—we live them. From working on exciting projects to our EPIC annual gatherings in breathtaking European destinations, we come together to celebrate success, share experiences, and strengthen our connections.
As we soon mark 20 years of JayWay, we are more than just a travel company. We are a community of explorers, innovators, and collaborators, united by a love for culture, great food, and unforgettable journeys. Join us and be part of something truly extraordinary.

• Communicate with guests prior to their arrival to fine-tune itineraries, set clear expectations, and ensure they feel fully prepared for their journey.
• Manage service bookings, including accommodations, private guides, transfers, and tours, ensuring every detail is confirmed and aligned with guest preferences.
• Provide concierge-style, on-the-ground support throughout each guest’s trip (via phone and WhatsApp), delivering prompt assistance and solutions when needed.
• Welcome guests personally upon arrival.
• Collaborate with local vendors and partners to maintain quality standards, confirm availability, and ensure seamless service delivery.
• Offer curated, thoughtful recommendations for restaurants, activities, and cultural experiences tailored to each guest’s interests and travel style.
• Stay well-informed about local events, travel trends, and safety updates in Poland to provide the most current advice and insights.
• Collect guest feedback and use it to continuously refine and enhance the quality of services and guest experiences.
• Contribute to creative projects in the off-season, such as writing or researching local content for blog posts and travel updates.