Destination Specialist at Passporter

Port of Spain, , Trinidad and Tobago -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Travel Operations, Client Relations, Writing, Communication, Project Management, Problem Solving, Cultural Sensitivity, Attention to Detail, Booking Management Tools, Travel-Related Software, Customer Satisfaction, Marketing Collaboration, Tech Projects, Inventory Management, Performance Metrics, User Feedback

Industry

Leisure;Travel & Tourism

Description

🌎 About Passporter Passporter is the toolkit for travel. Our mission is to help travelers travel more and better by offering 360 software to plan, share and buy trips. Currently Passporter helps thousands of travelers monthly all over the world working with different stakeholders around the world including tourism boards, hospitality and offering digital products to millenial travelers. Ready to be part of the challenge? We are building a powerful team to scale on 2025 by developing a strong team ethic and worldwide footprint distributing our vision on how our software is making travel easy and simple around the world. 🌎 Our Core Values 🌏 We are go-getters | Travel(ers) for life We do it no matter what even though when we still don´t know how to. The world is too big to wait and see what happens. Go get it! 🏔 Bigger together No big things happen if you play solo. Together we are bigger, better and stronger. 🤝 Focus on trust Bond, respect, grow. Helping others with transparency and being confident is our moto. Everything you do has an impact on other humans, do it well. 🚀 What you will be doing? We are seeking a dynamic and organized professional with operational experience managing travel service bookings and a strong focus on b2b client relations. This role combines operational and strategic skills to deliver exceptional service, ensure customer satisfaction, and collaborate on marketing and tech projects that position high-level tourism destinations. Key Responsibilities: Travel operations: Coordinate and oversee the complete process of travel service bookings, including transportation, accommodation, and activities, ensuring accuracy and compliance with client requirements. Premium client relations: Provide personalized service, understanding the needs of diverse clients and offering tailored solutions with professionalism and empathy. Writing and communication: Create proposals, itineraries, and informational materials using clear, persuasive language aligned with organizational culture, ensuring consistent communication. Cross-Departmental coordination: Collaborate with internal product, marketing, and sales teams to ensure services meet quality standards and strategic alignment. Inventory management: Contribute to planning and executing projects to digitalize and promote tourist destinations, ensuring the correct implementation of technological solutions and high-quality content. Optimization and feedback: Analyze and suggest improvements in booking processes and client relations, leveraging performance metrics and user feedback. 💪 The perfect candidate Minimum of 3 years of experience in operational and client relation roles within the travel, tourism, or technology industries managing high-profile clients. Exceptional written and verbal communication skills in both English and Spanish, with the ability to draft clear and persuasive content. Client-focused mindset with cultural sensitivity, attention to detail, and the ability to engage with high-profile clients. Strong project management and problem-solving skills in dynamic and multicultural environments. Familiarity with booking management tools and travel-related software. Passion for travel and promoting authentic and memorable travel experiences. 👉 What we offer? Fixed salary based on your working experience. Full time contract. Remote work . We offer flexible working schedule as well 🙂 23 working days of vacation + B-day off + Christmas and New Year Eve off Travel & work perk. We love to discover the world, so you can combine your vacation days with a trip to your dream destination. 😎 *Disclaimer: schedule adaptation and good internet connection is required to avoid blockers with the rest of the team. Reduced-price trips: traveling the world is in our DNA - You’ll have access to Passporter software to plan and purchase trips at reduced prices. Training & Career Growth: We will guide you in your career progression with our career development program. Passporter Days: events and teambuildings twice per year to see each other and align ourselves better.

Responsibilities

Coordinate and oversee the complete process of travel service bookings, ensuring accuracy and compliance with client requirements. Provide personalized service to diverse clients, offering tailored solutions and collaborating on marketing and tech projects.