DESCRIPTION

The Mid-level Developer/Analyst position supports the business processes of MTW Solutions through application[RDA1] [SR2] design, development, customization and implementation of COMPAS™, an unemployment insurance audit system. A Mid-level Developer/Analyst will be ready to demonstrate intermediate application development skills they have gained from a combination of the required education and professional experience. They will contribute to the complete life-cycle of the software development process by the completing a broad range of tasks including participating in analysis and design tasks, completing programming assignments, builds, deployments and database updates for COMPAS. Mid-level Developer/Analysts will receive in-house training regarding MTW software solutions development standards and technical practices and will receive ongoing mentoring. Following initial training, they will be expected to demonstrate an increased level of COMPAS project knowledge with the goal of working more independently and be responsible for more challenging tasks as their experience increases. As a member of the technical team, they will provide general support of company goals and objectives under the direction of the COMPAS Client and DevOps Managers. Experienced developers are expected to routinely communicate with clients whether it be while triaging an issue, getting clarification on a requirement or participating in analysis/design sessions.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in Computer Science, Information Systems or Business Administration with a heavy emphasis in Information Systems plus a minimum of three years professional experience in a software development and/or support position
• Experience developing desktop and server applications with Microsoft .NET technologies
• Experience with XML, JSON and SQL
• Experience implementing basic relational database concepts
• Experience with object-oriented development principles
• Experience testing programs and developing test scenarios
• Strong written and verbal communication skills
• Ability to pass background checks required for access to customer environments

DESIRED SKILLS / TECHNOLOGIES

• Microsoft .NET (C#, VB.NET, WPF, WCF, LINQ, Entity Framework)
• Microsoft SQL Server (T-SQL, Stored Procedures, Database Design, Database Administration, Execution Plans, Performance Improvement)
• HTTP REST Services
• Systems Integration
• Microsoft Windows Servers and Networks (IIS, Authentication, Network Protocols)
• Automated Unit and Integration Testing
• Git
• Microsoft Azure DevOps
• Jira
• Business Intelligence and Microsoft BI tools (Data Warehousing using Microsoft SQL Analysis Services, SSRS, Excel Pivot Tables and Power BI tools)
• Microsoft Office, Teams, OneNote and SharePoint
• OAuth and OpenID Connect
• HTML, JavaScript, jQuery, CSS and TypeScript
• Responsive Web Design
• Experience working in an Agile or other iterative project environment
• Working knowledge of Unemployment Insurance Contributions (Tax) Systems

Each of the following responsibilities is expected of MTW Solutions Mid-level Developers after training and/or examples on the subject have been communicated.

• Complete time reporting, timely providing details of time spent broken down by task with brief details provided as appropriate
• Continually pursue opportunities to deepen your technical skills and business expertise
• Study and understand the core business that the software product you are working on is designed to support (Unemployment Insurance processing for COMPAS)
• Provide Help Desk support when assigned. This includes logging the initial issue report, triaging the issue as experience grows and helping maintain the issue tracking details thoroughly.
• Participate in client requirement sessions and assist with the analysis and design of product configurations and customizations.
• As your experience with assignments grows, it is expected that you will master techniques for development and use those techniques to complete future assignments more independently and more quickly. It is also expected that you will participate in feature design and client requirement discussions as you gain knowledge and experience.
• Apply your experience to immediately contribute to the technical research and development of new product features.
• Requested builds, deployments and database updates are completed and verified to the appropriate environments with no problems realized by the client due to the build and/or deployment.
• Perform database backups and recoveries in appropriate environments without issue
• Perform code reviews on other team member’s work
• Work closely with other staff members to ensure the best solution possible is being developed
• Effectively prioritize tasks and provide accurate estimates on how long a task will take
• Programming Assignments
• o Write code in the selected technologies appropriate for the products assigned. Code should be in keeping with good design principles and those standards established by the MTW Chief Technologist.
• o Follow specifications and requirements communicated by project managers and analysts regarding what to complete in programming assignments.
• o Complete assignments in a reasonable duration for the complexity of the task. This will be evaluated primarily on tasks where a project leader has communicated a specific time expectation.
• o Develop automated tests and include them in the build processes
• o Ensure code changes are delivered to the appropriate release branch(s) and environments, seeking clarification if uncertain.
• o Utilize versions of the COMPAS Tools deployed in customer environments to develop web pages following standards documented in the UI User Manual and best practices as established by Client Manager.
• o Become aware of all databases and system components utilized in the product solutions and evaluate impact of coding changes and their effects on the larger product(s)
• Communication Skills
• o Document technical changes in reasonable and non-cryptic detail.
• o Documentation completed using correct English to avoid ambiguity, careful use of acronyms and other jargon – especially when documentation is intended for client eyes.
• o Create drafts of product feature documentation for ultimate inclusion in system documentation.
• o Correctly and completely update appropriate build documentation regarding modules requiring deployment.