Netbay Internet Pty Ltd is currently seeking a technically proficient and solution-driven Developer Programmer to support the development, integration, and maintenance of our digital service platforms across commercial and residential communication networks. We have delivered business-grade NBN services, building-level fibre networks (FTTB), domain and website hosting, and tailored IT solutions for hospitality and commercial properties.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree or higher in Computer Science, Software Engineering, Information Technology, or a related discipline.
• At least 5 years of experience in software development, preferably in platform-based service environments.
• Experience with distributed systems, microservices, or data pipelines is highly desirable.
• Solid knowledge of Linux server environments, database, and web server stacks
• Familiarity with network-related services and their integration into customer platforms.
• Understanding of DevOps tools (e.g., Git, CI/CD pipelines, monitoring/logging systems).
• Excellent communication skills and ability to collaborate with both technical and non-technical teams.

• Participate in the development and ongoing improvement of company-owned client service platforms, internal management systems, and web applications to ensure they are functional, stable, and user-friendly.
• Design, implement and maintain system modules that support service subscription, customer account management, usage monitoring, and other key backend functionalities.
• Develop and support tools used for managing our web hosting services, including client website setup systems, admin dashboards, and control panel features.
• Translate business requirements into practical system solutions by planning workflows, developing functions, and refining user interaction logic.
• Investigate and troubleshoot system bugs or service issues as reported by internal teams or external users and implement permanent solutions in a timely manner.
• Maintain technical documentation including system user guides, development notes, operational manuals, and version tracking for future reference.
• Contribute to the design and enhancement of internal tools such as job ticketing systems, reporting interfaces, and customer service dashboards.
• Complete programming tasks according to project timelines, including requirements analysis, system development, testing, deployment, and version updates.
• Collaborate effectively with cross-functional teams—including front-end designers, telecommunications/network engineers, and support staff—to ensure system compatibility and performance.
• Conduct regular code reviews, suggest improvements, and follow structured development and testing procedures to maintain software quality.
• Optimise the performance and responsiveness of company systems by simplifying processes, refining data handling, and reducing system load where possible.
• Support the integration of third-party services (e.g. payment platforms, domain registrars, or CRM tools) into company systems through interface development or API connection.
• Help maintain multilingual accessibility across customer-facing systems by supporting content display, encoding compatibility, and user flow logic.
• Stay informed about new development tools or frameworks that may benefit system stability, security, or user experience, and propose upgrades as needed.