Location
Brookfield Place - 181 Bay Street
Our Company
At Brookfield Properties, the foundation of our success is firmly rooted in our people.
Our company is comprised of experts across a range of specialties who share a goal of ensuring our properties are continuously evolving to meet the needs of our communities and stakeholders. To meet this goal, we hire visionary, entrepreneurial talent who help us innovate and enhance our business. We build collaborative teams who value integrity, creativity and diversity.
Our teams operate an iconic portfolio of irreplaceable properties within the world’s most dynamic markets. As one of the largest real estate services companies, we provide management and development expertise exclusively for properties owned by Brookfield Asset Management.
Job Description
We develop, operate, and manage more than 650 properties and 325 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.
We are seeking an experienced and highly skilled ServiceNow Developer to join our IT team. The ideal candidate will have at least 5 years of hands-on development experience with ServiceNow, including designing and implementing complex workflows, custom applications, integrations, and supporting platform enhancements. This role will collaborate with cross-functional teams to deliver scalable and efficient solutions that align with business objectives.
If you’re ready to be a part of our team, we encourage you to apply.

SERVICE / PERSONAL SKILLS:

• Minimum 5 years of hands-on ServiceNow development experience
• Strong understanding of ServiceNow platform architecture and modules such as ITSM, CMDB, Catalog, and Workflow
• Experience with JavaScript, HTML, CSS, and ServiceNow’s proprietary scripting environments
• Proficient in Integration Hub, web services (REST/SOAP), and data transformation
• Experience with ServiceNow Studio, Flow Designer, and Scoped Applications
• Solid understanding of Agile/Scrum methodologies
• ServiceNow Certified System Administrator (CSA) – required
• ServiceNow Certified Application Developer or Implementation Specialist – preferred

EXPERIENCE:

• Knowledge of ITSM, CSDM, CMDB best practices, and Discovery
• Exposure to Now Experience UI Framework or Service Portal development
• Experience supporting multi-sector or multi-instance environments
• Strong analytical and problem-solving abilities
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple priorities in a fast-paced environment

EDUCATION/DESIGNATIONS/LICENSES:

• Bachelor’s degree in Computer Science or relevant experience including IT certifications
• ITIL v3 Foundations or higher
• ServiceNow Certified Application Developer or Implementation Specialist
  We are proud to create a diverse environment and are proud to be an equal opportunity employer. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act

• Design, develop, and implement ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, CSM, etc.)
• Customize and configure ServiceNow applications, including business rules, client scripts, UI policies, flows, and workflows
• Develop and maintain integrations with external systems using REST, SOAP, and MID Servers
• Participate in requirements gathering, solution design, and technical documentation
• Optimize performance and ensure the stability and scalability of the platform
• Support release and change management processes within ServiceNow
• Provide troubleshooting and support for ServiceNow incidents and enhancements
• Stay current with new ServiceNow features and best practices and proactively recommend improvements