Development Associate at San Jose Museum of Art

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fundraising, Communications, Event Coordination, Database Management, Attention to Detail, Time Management, Interpersonal Skills, Problem Solving, Collaboration, CRM Software, Microsoft Office, Written Communication, Oral Communication, Membership Management, Data Integrity, Organizational Skills

Industry

Description

Reporting to the Director of Development, the Development Associate supports all functions of the Development department, including fundraising, communications, membership, and event-based initiatives. Working closely with colleagues across departments, the Development Associate helps implement donor and member communications, supports development-related events including as the annual Gala + Auction, and contributes to member engagement and renewal efforts. This role also provides essential administrative and operational support to ensure the smooth execution of development strategies and day-to-day activities. Responsible for maintaining accurate donor records and managing the donor database (Altru). This includes creating events, generating invitation lists using queries, tracking RSVPs, and ensuring overall data integrity to support fundraising and engagement efforts. Essential Duties and Responsibilities: * Assist with preparing donor communications for Development meetings and events. Manage constituent records and set up events in Altru. * Pull and format invitations and other lists for Development events. * Create attendee bios and briefings for the Executive Director for Development events. * Create donor profiles to support Fundraising activities. * Create annual donor wall * Regularly review and update membership acknowledgment letter templates. * Assist with the coordination and execution of the Museum’s annual appeal, including preparing mailings, tracking responses, and supporting donor acknowledgment processes. * Update and maintain accurate and consistent donor records in the Museum’s CRM. * Support and attend all Development, and relevant public events to support registration, check-in, attendance tracking, name tags, member cultivation, new member recruitment, and other event support. * Manage Gala +Auction registrations process and manage table sponsor communications and serve as primary administrator for greater giving events software * Coordinate department administration overall, including team meetings, Committee schedules, Development calendars, and monitoring Join and Support section of the website for required updates. * Coordinate and execute Membership renewals via print and email. * Oversee accurate processing and tracking of memberships, matching gift applications, and membership communications. * Manage the membership telephone line, voicemail, and email account. * Conceive ideas and generate copy for membership collateral via print, email, and digital postings, including invitations, brochures, the monthly Membership Memo, renewal letters, and appeals. * Liaise with Museum Experience and Museum Store teams to ensure they have the tools they need to sell memberships onsite successfully. * Ensure a welcoming, inclusive, and equitable environment for a diverse group of members. * Collaborate and cross-trains across the departments various functions and provides support in areas of need to ensure operational continuity and team flexibility. * Performs other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university preferred, and two (2) years related experience and/or training, or equivalent combination of education and experience. Preferred Experience: * Experience with and/or passion for museums or cultural organizations. Knowledge of art history is preferred. * Highly organized, with a strong work ethic and able to manage time and priorities independently. * Keen attention to detail and capacity to quickly understand and remember information about donors, membership, museum exhibitions, public programs, and events. * Ability to manage time-sensitive and competing priorities in a fast-paced environment. * Skilled collaborator with strong interpersonal skills and ability to navigate different personality types among internal and external constituents. * High level of proficiency in CRM software (preferably Blackbaud product, Altru), standard office equipment, Microsoft Office programs, and email marketing platforms (preferably Wordlfly). * Excellent oral and written communication skills. * Excellent problem-solving skills. * Ability to function effectively as a team member and willing to participate in activities and assignments that help meet the department's goals. * Commitment to personal responsibility Special Requirements: * Ability to work evenings and weekends as required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and depth perception. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Other: Demonstrates a clear commitment to SJMA's values of Collaboration, Care, Curiosity, and Inclusion.  Can be depended upon to report consistently to work at scheduled time and is seldom absent from work. Notifies supervisor with appropriate notice when absent. Completes work in a timely, accurate, and thorough manner and is conscientious about assignments. Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments. This position description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign additional duties and responsibilities to this position at any time. Other duties, responsibilities and activities may change or be assigned at any time. About Us: The San José Museum of Art (SJMA) is a contemporary art museum dedicated to inclusivity, new thinking, and visionary ideas. Founded in 1969 by artists and community leaders, its dynamic exhibitions, collection, and programs resonate with defining characteristics of San José and Silicon Valley–from its rich diversity to its hallmark innovative ethos. The Museum offers lifelong learning for school children and their educators, multigenerational families, creative adults, university students and faculty, and community groups. SJMA is committed to being a borderless museum, essential to creative life throughout the diverse communities of San José and beyond: https://sjmusart.org/about [https://sjmusart.org/about] SJMA has been awarded re-accreditation by the American Association of Museums (AAM), a recognition given to just 1,106 of the nation’s 33,000 museums and SJMA is one of only 78 museums accredited in California. With its mix of self-assessment, peer review, and public recognition, AAM Accreditation ensures the integrity and accessibility of museum collections, reinforces the education and public service roles of museums, and requires good governance practices and ethical behavior.  SJMA has been awarded Charity Navigator Four Stars [https://www.charitynavigator.org/ein/237062028] and Guidestar Platinum [https://www.guidestar.org/profile/23-7062028] Transparency, noting the highest non-profit distinctions exceeding or meeting best practices and industry standards. Located near the Plaza de César Chavez in downtown San José, the Museum serves 100,000 people a year, including 30,000 school children, and is the largest provider of arts education in Santa Clara County. SJMA conducts pre-employment, post-offer background checks in accordance with state and federal law.  SJMA offers a competitive benefits plan including medical, dental, vision and paid sick and vacation time. The Museum also offers a generous retirement program. As SJMA operates in a City of San Jose-owned building, applicants must comply with the City's COVID-19 vaccine mandate. SJMA is actively seeking individuals from diverse backgrounds. We deeply appreciate cultural, racial, and ethnic diversity, as well as different gender expressions and abilities. We encourage BIPOC, LGBTQ+, bilingual or multilingual candidates, and individuals with disabilities to apply. As an equal opportunity employer, we at SJMA highly esteem the diversity of individuals and the multitude of ideas, perspectives, insights, and values they contribute to our workplace. Due to the high volume of interest, regrettably, we cannot respond to individual applicants. If you are selected as a potential candidate, SJMA will contact you to schedule an interview.  No phone calls, please.

Responsibilities

The Development Associate supports all functions of the Development department, including fundraising, communications, membership, and event-based initiatives. This role provides essential administrative and operational support to ensure the smooth execution of development strategies and day-to-day activities.