Development Manager - Tech Professional Services - Canada (Remote)

at  Aequilibrium Software Inc

DEVELOPMENT MANAGER

We seek a Development Manager to oversee our remote technology and engineering team, spanning our company’s Digital Transformation and Innovation business units. The ideal candidate is a seasoned tech leader with experience leading large-scale (40+ staff) groups and well-rounded in building enterprise-grade web, mobile, and VR apps.

• Working closely with the executive team, development team and clients to ensure that changing resource and project requirements are understood and met.
• Participating in client pitches and proposals by preparing project budgets, timelines and related materials.
• Developing and executing customer success strategy to ensure client satisfaction and retention.
• Monitoring client delivery health, identifying potential issues, and proactively addressing them to ensure satisfaction.
• Leading and mentoring a high-performance development team.
• Working with the leadership team to establish business goals and associated metrics (chargeability, utilization, customer NPS) for the development team.
• Executing reporting activities to track progress and guide focus.
• Managing the delivery of multiple high-profile projects.
• Working with engineering leadership to define, execute, and align on a unified technology strategy.
• Working with technology leadership to pitch, architect, estimate, design, and deliver tailored product services for various industries, in particular, financial services.
• Work with engineering leadership to define, execute, and align on a unified technology strategy
• Designing technical processes for efficient operations, timely execution, and clear decision-making.
• Ensuring the technology team’s development and organizational plans are aligned with company objectives.
• Translating technology vision, strategy, and priorities into clear and actionable objectives, ensuring all stakeholders, including leadership and engineering teams, remain consistently up-to-date.
• Partnering with other team leaders to prioritize and lead technology recruiting, retention, and branding.
• Be an engaged department manager focused on setting SMART goals and delivering results.
• Owning part of the technology budget.
• Offering high-level design input to apply development best practices and design patterns.
• Working with company leadership on strategic planning for future resourcing requirements aligned with evolving business objectives.