Development Manager - Wimbledon at Encore

Greater London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

65000.0

Posted On

24 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Building Management, Contractor Management, Team Leadership, Customer Service, Maintenance Oversight, Budgeting, Staff Mentoring, Health And Safety Compliance, Time Management, Task Prioritisation, Communication Skills, Microsoft Office, Financial Management, Property Management

Industry

Real Estate

Description

We’re looking for an experienced Development Manager to oversee the smooth operation of a high end residential development based in Watford. In this role at this high end development you will be responsible for ensuring a high-quality living environment for residents while maintaining the property to the highest standards. Location: Wimbledon Salary: £60,000-£65,000 Hours: Monday to Friday, 8:30am-5pm Previous experience in a large high end residential development is essential for this role. This position will be available to start from Early September 2026. We unfortunately would not be able to accommodate any start dates prior to this. This means this process may move slightly slower than normal. The Role As the Development Manager, you will take full responsibility for both developments, including but not limited to: Delivering outstanding customer service to residents and visitors. Managing and supporting site-based staff Overseeing planned and reactive maintenance, including contractor management. Ensuring communal areas are impeccably maintained and presented. What You’ll Do 1. Building Management Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety. Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols. Coordinate planned maintenance, ensuring timely execution to required standards. Manage stock levels for day-to-day items and facilitate meter readings for communal utilities. Oversee/conduct system tests, including emergency lighting, fire alarms, and lift emergency lines. Monitor parking compliance and address related issues. Provide input for budgets, residents’ meetings, and communication with directors. 2. Maintenance & Repairs Arrange and follow up on reactive and planned maintenance. Oversee the carrying out of minor repairs such as replacing bulbs, adjusting doors, and other small tasks. Coordinate and follow up on emergency repairs. 3. Resident Services Manage front-of-house services, including parcel and key handling. Ensure the on site staff are well adept in welcoming new residents, introducing house rules, and that they provide a visible on-site presence. 4. Team Management Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel. Manage staff rotas, holidays, and appraisals to maximise team efficiency. Enforce policies and procedures, ensuring consistency and compliance. What You’ll Bring Experience Proven experience managing prestigious residential developments is essential. Strong leadership skills, with experience mentoring and developing teams. Contractor management expertise, including assessing and approving works. Financial management experience (essential). Qualifications Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification. Skills Exceptional time management and task prioritisation. Outstanding communication skills, both written and verbal. Proficient in Microsoft Office (Excel, Word, Outlook). Behaviours Accountability: Take ownership and see tasks through to completion. Attention to Detail: Passionate about delivering excellence in every aspect. Commitment: Proud to make a difference and go above and beyond. Positivity: Embrace challenges with a can-do attitude. Curiosity: Continuously learn, question, and seek improvement. Interview Stages: Initial 10-15 Minute informal phone call with Internal Recruiter 1st Stage Video Interview: Internal Recruiter, Senior Operations Manager and Senior Property Manager 2nd Stage Interview - Presentation: Estate Operations Director, Estate Management Director and Regional & Client Manager Final Stage: Introduction to the client Why Join Us? This is an exciting opportunity to take the lead in managing a highly respected residential development, working with a supportive team and making a tangible difference to the community.

Responsibilities

The Development Manager is responsible for the operational oversight of high-end residential developments, including maintenance management and staff supervision. They must ensure the property meets high standards while delivering exceptional customer service to residents.