POSITION DESCRIPTION

The device refresh project technician is part of a team responsible for supporting the deployment, setup, configuration and quality assurance for FY26 Maricopa County Desktop Refresh Project (DRP). The DRP consists of laptops, desktops, monitors and peripherals that will need to be deployed to 30+ Maricopa County departments in a scheduled manner. DRP Technicians will report to the Desktop Refresh Project Manager and will work across multiple county department, with customer liaisons and other stakeholders. This team member is responsible for distribution, tracking, configuration and end-user customer interactions for desktops, laptops, monitors and other peripherals provided by the program.

EXPERIENCE REQUIRED

• Proficient with active directory to add, move and change objects within containers. * Previous experience with IMAC (Install, Move, Add, Change) within a Windows PC environment. * Working knowledge of PC hardware and the ability to identify proper devices and configurations based on customer need. * Demonstrated ability to build and maintain effective working relationships at all organization levels and with outside vendors. Must be able to negotiate and/or influence others in a positive/professional manner to gather support for the company s needs or to drive change. * Strong analytical and problem solving skills. * Strong working knowledge of audit procedures and an understanding of basic financial principals. * Strong knowledge of inventory process controls in a warehousing / distribution environment. * Strong verbal and written communication including ability to teach basic computer principals in Windows 10. * Demonstrated ability to handle multiple tasks and competing priorities at the same time. * Ability to prioritize and set goals to achieve company objectives. * Experience with enterprise level service desk ticketing systems. * Maintain a positive, team-oriented attitude and instruct others in the proper met * Punctual and self-starter
  Job Type: Contract
  Pay: $30.00 per hour
  Work Location: In perso

Please refer the Job description for details