SKILLS/QUALIFICATIONS:

• A degree specializing in Computer Science, Technology, MIS, Mathematics, Physics, Engineering or similar.
• 1 - 2 years of industry experience in an engineering role.
• Exposure to and understanding of cloud ecosystems such as Azure or AWS, including knowledge of their respective APIs for provisioning and monitoring.
• Experience in a programming language such as Python, Java or PowerShell and their respective testing modules.
• Understanding of Agile work environments, including knowledge of Azure DevOps, GIT and CI/CD.
• Experience troubleshooting clients’ technical issues, and experience working with engineering teams, sales, professional services, and customers.
• Excellent communication and presentation skills.
• Ability to work with teams across geography.
• Create and deliver best practices recommendations, documentation for internal wiki pages, and presentations.

ABOUT THIS ROLE

We are seeking a DevOps Engineer to join our Production Engineering team within the Aladdin Platform Group. The ideal candidate will possess a strong passion for technical troubleshooting, a keen interest in learning new technological tools, and a commitment to enhancing procedures and processes. This role requires the ability to identify trends and solve problems, with a proven aptitude for quickly mastering new technologies and proprietary systems. The successful candidate will serve as a technical product expert during customer implementation projects, organize and execute system deployment plans, automate infrastructure management, and develop reports in compliance with applicable project requirements.
We possess a broad and diverse skill set and are seeking a new team member who can bring unique and valuable contributions to our team. If you are interested in supporting critical infrastructure and developing a track record of outstanding service delivery, we would love to speak with you!

ROLE RESPONSIBILITY

• Build, update, and maintain tooling to deploy, upgrade, monitor, and maintain messaging infrastructure hosted in Azure and AWS.
• Designing, implementing and working with automated solutions for cloud-based infrastructure.
• Developing or modifying solutions to automate tasks and meet business requirements.
• Help to suggest and design both short-term and long-term engineering solutions to improve existing operational workflows.
• Build relationships with stakeholders to understand their roles and requirements and clearly communicate with them on progress, challenges, and questions.
• Ensure resilience and stability through quality configuration reviews, regression testing, and level two production support for owned tools.
• Provide on-call support on a rotational basis including weekend coverage.
• Collaborate with team members in a multi-office, multi-time zone environment.