Job Description:
Qualifacts
is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services Report as having the top ranked Behavioral Health EHR solutions.
** We attend the office twice per week.
The Opportunity:
You play a critical role in our Software Development Lifecycle. This role has direct interaction with team members from many departments including Architecture, Research and Development, and IT Operations, and together, you research, design, and implement new technologies that support our platform and development tools, with the goal to enable teams to deliver high quality changes to users quickly, safely, and reliably.
Our DevOps team will work to encourage and promote industry best practices for software development and delivery, establish and promote a continuous improvement mindset, and facilitate the shifting left of code integration, security scanning, application testing, and operations team involvement in software delivery.

Your Responsibilities:

• Design and build automated solutions for provisioning infrastructure, configuration of resources, and deployment of software solutions.
• Review and manage complex systems and solutions as part of a cross functional domain team.
• Propose, develop, and train team members on improvements to processes, tooling, and automation.
• Work directly with scrum teams to support complex tasks requiring detailed research and troubleshooting.
• Generate automated solutions for use by scrum teams and technical operations team members in day-to-day activities.
• Provide systems and infrastructure perspective to solutions architects, software developers, and quality assurance teams during solution design and implementation.
• Implement tooling to support the measuring of metrics related to security vulnerabilities, code quality, and build/release activities.
• Conduct tool evaluation, perform proof of concepts, and propose solutions to new and existing activities.
• Collaborate with system administrators to provide expertise and technical support including hands-on efforts to ensure that proposed technology implementations are viable.
• Provide support for hardening applications and building solutions to improve stability for features prior to operations handoff.
• Work closely with software engineering and system administrators to ensure successful rollout of the software solutions.
• Support transition of software solutions from project implementation close to technical operations for ongoing maintenance.
• Work with scrum teams to provide technical support for internal infrastructure and environments.
• Perform deployments of release artifacts to internal environments and harden processes for the deployment of artifacts.
• Configure, deploy, monitor, and support tools related to the SDLC process.
• Generate solutions related to monitoring and observability.
• Support and assist solution architects and scrum teams in performance testing of software solutions.
• Generate documentation related to process, standards, feature rollout, troubleshooting, and solution maintenance activities.

Qualifications:

• Technical/bachelor’s degree in Systems Engineering or related careers.
• Advanced English level.
• Solid exp. with system administration, software development, agile/DevOps practices, and open-source technologies (where applicable).
• Exp. with configuration management systems and tools such as Ansible, Puppet, Chef or equivalent.
• Good knowledge of the Linux operating systems and system administration tasks.
• Exp. leading initiatives, preferably as part of a cross-functional team.
• Advanced experience in building, deploying, monitoring, and supporting web-based applications including traditional web applications as well as containerized solutions.
• Exp. implementing DevOps methods and tools such as agile/scrum, continuous integration, automated configuration management, infrastructure as code, configuration as code, and automated build/deployment pipelines.
• Expertise in generating automation for a variety of use cases in tools currently in use (Jenkins, GitLab, Ansible).
• Exp. with Kubernetes application development and/or administration.
• Exp. with database technologies such as Oracle, MariaDB, MongoDB, and MySQL.
• Exp. with Git based source code management tools such as GitLab, GitHub, etc.
• Knowledge of Service-Oriented Architecture (SOA) and ideally, Software as a Service (SaaS) solutions.

What we offer you:

• Economic bonus and merit review.
• Full Health Insurance (EPS and oncologic) for you and your direct dependents.
• Fully paid English lessons.
• All legal benefits (CTS, 30-day paid vacation per year, life insurance, etc.).

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

• Design and build automated solutions for provisioning infrastructure, configuration of resources, and deployment of software solutions.
• Review and manage complex systems and solutions as part of a cross functional domain team.
• Propose, develop, and train team members on improvements to processes, tooling, and automation.
• Work directly with scrum teams to support complex tasks requiring detailed research and troubleshooting.
• Generate automated solutions for use by scrum teams and technical operations team members in day-to-day activities.
• Provide systems and infrastructure perspective to solutions architects, software developers, and quality assurance teams during solution design and implementation.
• Implement tooling to support the measuring of metrics related to security vulnerabilities, code quality, and build/release activities.
• Conduct tool evaluation, perform proof of concepts, and propose solutions to new and existing activities.
• Collaborate with system administrators to provide expertise and technical support including hands-on efforts to ensure that proposed technology implementations are viable.
• Provide support for hardening applications and building solutions to improve stability for features prior to operations handoff.
• Work closely with software engineering and system administrators to ensure successful rollout of the software solutions.
• Support transition of software solutions from project implementation close to technical operations for ongoing maintenance.
• Work with scrum teams to provide technical support for internal infrastructure and environments.
• Perform deployments of release artifacts to internal environments and harden processes for the deployment of artifacts.
• Configure, deploy, monitor, and support tools related to the SDLC process.
• Generate solutions related to monitoring and observability.
• Support and assist solution architects and scrum teams in performance testing of software solutions.
• Generate documentation related to process, standards, feature rollout, troubleshooting, and solution maintenance activities