servicePath™ is an innovative provider of commercial software for IT Service Providers, specifically managed Services and Cloud Computing providers.
We are strong proponents of leveraging Artificial Intelligence to drive innovation, aligning with our core value of continuous improvement. By integrating AI into our workflows, we enhance productivity, streamline processes, and elevate our solutions to new heights.
To learn more about our corporate values and how AI shapes our approach, visit our website.

JOB DESCRIPTION:

We are seeking an experienced and proactive DevOps Engineer to oversee, automate, and manage our environment efficiently, ensuring the security and stability of servicePath’s B2B SaaS application including .NET environments in AWS ecosystems across multiple regions. This role involves collaborating with cross-functional teams to optimize and automate processes within the global AWS infrastructure, while continuously monitoring, maintaining, and enhancing the security posture and DevOps pipeline.
At servicePath™, we value candidates eager to leverage advanced tools and technologies to enhance performance and efficiency. Our mission is to streamline tasks, maximize productivity, and drive organizational success.

MINIMUM REQUIREMENTS:

• 2+ years of experience in security or DevOps roles
• Basic knowledge of AWS services and security best practices
• Familiarity with .NET development principles and tools
• Excellent communication skills with a strong client focus

PREFERRED EXPERIENCE:

• Understanding of CRM / CPQ / Sales Management business systems
• Understanding of the technology and / or managed services industries
• Relevant AWS certifications, such as AWS Certified Security - Specialty or AWS Certified DevOps Engineer - Professional
• Experience with containerization and orchestration technologies within AWS (e.g., Amazon ECS, Amazon EKS)
• Familiarity with AWS-native monitoring and logging tools (e.g., Amazon CloudWatch, AWS CloudTrail, Amazon GuardDuty)
• Strong problem-solving, communication, and collaboration skills
• Knowledge of .NET security best practices and experience implementing security measures in .NET application

• Cloud Infrastructure Management:

Manage and maintain AWS infrastructure, including EC2, ALB, CloudFront, and S3, across multiple regions to ensure optimal performance, high availability, and security.

• Provisioning and Automation:

Utilize Pulumi to create and manage Infrastructure as Code (IaC) solutions for automated provisioning and configuration.

• Monitoring and Optimization:

Monitor system performance using New Relic and proactively resolve issues. Optimize resource usage for cost efficiency and performance.

• Deployment Automation:

Manage and enhance deployment pipelines with Octopus Deploy, ensuring seamless releases aligned with CI/CD best practices.

• Backup and Disaster Recovery:

Develop and implement robust backup and disaster recovery plans to ensure data integrity and business continuity.

• Security Management:

Implement and monitor cloud security best practices, access controls, and compliance with relevant industry standards.

• Collaboration and Support:

Collaborate with development teams to support deployments and resolve infrastructure issues. Offer technical expertise to improve team effectiveness.

• Documentation:

Maintain comprehensive documentation of cloud architecture, operational procedures, and policies to ensure knowledge sharing and continuity.