DevOps (GKE Required) at NEORIS

, , Colombia -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Google Cloud Platform, Kubernetes, Terraform, Technical Support, Problem-Solving, Troubleshooting, Customer Service, Documentation, Process Improvement, Networking Concepts, Infrastructure-As-Code, Monitoring Tools, Logging Tools, JavaScript

Industry

IT Services and IT Consulting

Description

NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation, continuous learning to create high-value solutions for our clients. We are looking for Devops (GKE required), Key Responsibilities: 1. Assist with engineering various backend solutions to further reduce toil for developers onboarding and running workloads in the Cloud. 2. Troubleshoot and resolve issues related to GCP services, Kubernetes deployments, Terraform configurations, and other cloud technologies. 3. Collaborate with cross-functional teams to escalate and resolve complex technical issues in a timely manner. 4. Communicate effectively with clients to understand their concerns, provide updates on issue resolution progress, and ensure a positive support experience. 5. Document troubleshooting procedures, solutions, and best practices for internal knowledge sharing and client education. 6. Proactively identify opportunities to improve processes, tools, and documentation to enhance the efficiency and effectiveness of the support team. Required Skills and Qualifications: 7. Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience). 8. Proven experience in a technical support role, preferably in a cloud computing environment. 9. Strong proficiency in Google Cloud Platform (GCP) services, Kubernetes, Terraform, and related technologies. 10. Excellent problem-solving and troubleshooting skills, with the ability to quickly diagnose and resolve technical issues. 11. Exceptional customer service skills, with the ability to communicate technical concepts effectively to non-technical stakeholders. 12. Fluency in English, with excellent written and verbal communication skills. 13. Ability to work effectively in a fast-paced environment, prioritize tasks, and manage multiple priorities simultaneously. 14. Strong attention to detail and a commitment to delivering high-quality support services to clients. Preferred Qualifications: 15. Google Cloud Platform (GCP) certification (e.g., Google Certified Professional Cloud Architect, Google Certified Professional Cloud Developer). 16. Experience working with container orchestration platforms (e.g., Kubernetes, Docker Swarm). 17. Familiarity with infrastructure-as-code tools and practices (e.g., Terraform, Ansible). 18. Experience with monitoring and logging tools commonly used in cloud environments (e.g., Stackdriver, Prometheus, ELK Stack). 19. Knowledge of networking concepts and protocols relevant to cloud computing (e.g., TCP/IP, DNS, HTTP/S). Java script is a plus, but looking for systems background in gcp, terraform enterprise is a definite must. We offer: Professional growth Dynamic work environment Competitive salary Attractive benefits plan Benefits of law and superiors Development opportunities Come and meet us on: http://www.neoris.com, on Facebook, LinkedIn, Twitter, or Instagram @NEORIS. Brenda Catzin #LI-BC2

Responsibilities

Assist with engineering backend solutions to reduce toil for developers and troubleshoot issues related to GCP services and Kubernetes deployments. Collaborate with teams to resolve technical issues and document best practices for knowledge sharing.