ABOUT THIS POSITION

We are looking for a driven engineering manager to lead our Developer Experience team. The Manager of Developer Experience Engineering is a Devops leader that is responsible for driving exponential improvements in Waystar’s CI/CD. They will select, implement, and integrate the tools and processes necessary to create, integrate, test, deploy, and run the code that powers our world-class platform. This role requires strong leadership skills, technical expertise, and the ability to manage multiple projects/priorities effectively.

• Manages all day-to-day activities of the team. Ensures team is operating using scrum methodologies and rituals.
• Oversees the daily operations of the team, including managing CI/CD pipelines, automation processes, and infrastructure maintenance. Ensures the reliability and performance of systems and applications.
• Identifies opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of team workflows
• Works with the Application Development teams to prioritize CI/CD enhancement requests, identify opportunities to improve the developer experience and implement Waystar SDLC policy and procedures
• Communicates team roadmaps, project plans and sprint metrics to leadership to gain alignment
• Schedules projects and resources, and monitors project timelines; will ultimately be accountable for the success or failure of all team projects
• Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, and communication of companywide announcements
• Motivates and provides guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities
• Coaches team members, helping them develop into more senior/experienced engineers
• Establishes training offerings, suited for individuals’ needs, for them to progress in their career goals
• Technical capabilities are on par with the Technical Lead
• Additional duties as assigned