In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal’s Top Employers in 2024. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

THE STRENGTHS AND SKILLS THAT WILL HELP YOU SUCCEED

Candidates must have a minimum of 5 years of experience in a production support or similar role. He/she must be experienced in providing multi-disciplined technical support as part of a team and have practical knowledge of performance and capacity management from an application, database, and network perspective as well as strong aptitude for automation. They must have a strong DevOps mind-set and be prepared to work across both dev and production teams with a view of automation and self-service platforms.
Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Knowledge of the English is required.

DESIRABLE IT SKILLS

Operating System – Linux Certification or Deep Knowledge in Linux Infrastructure like Red Hat, Ubuntu
Containers – exposure to Docker and Kubernetes.
Scripting – strong skills in Ansible, desirable skills in Python.
Security - Knowledge of and API interaction with CyberArk or Vault.
Databases – exposure to or skills in SQL Server, Oracle and noSQL DBs.
Understanding of application lifecycle and Agile methodology.
Good tasks management, prioritization, risk management.
Appreciation of production processes, including change and release management, incident, and problem management.
ITIL4 Foundation

WHAT YOU NEED TO KNOW

We will review candidates as they apply, so don’t wait to submit your application;
BNP Paribas is committed to accessibility and inclusion. If you need any accommodation during the recruitment process, you can contact accessibility@us.bnpparibas.com
You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;

ABOUT US

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.
BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.
Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.
With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Production experience across the following:
Experience in Artifactory, Bitbucket, Confluence, Fortify, Jira, Nexus IQ, SonarQube, Team City as Administrator, setup environment from scratch, configuration, maintenance, upgrade but also End User side to troubleshoot user incident and help them to onboard on the different platform.
System administration – In-depth knowledge and demonstrable hands on experience in Linux/Unix and good knowledge on Windows systems.
Good general understanding of global infrastructure, firewalls, network protocols, certificates management, networking and considerations in these areas.
Networks: Good understanding of network principals and practical knowledge of load balancing technologies.
Monitoring – Experience in managing monitoring tools (such as Grafana, Prometheus, or Dynatrace) and performance profiling.
Automation – Experience of automated test and release cycles and server automation tools such as Ansible, Ansible Tower, Jenkins, Artifactory, bitbucket, Git and integration with security vaults.
Experience in migrations from legacy platforms to new solutions ensuring technology evolution is maintained.
Knowledge of programming and scripting methodologies and demonstrable proficiency in writing code in one or more of the following languages: Python, Perl, Shell Scripting (Bash).
Understanding of user and server authentication enabling end to end automated release cycles whilst ensuring security is a primary consideration.
Understand of cloud-based platforms and solutions and delivery of PAAS solutions.
Knowledge of ServiceNow, Incident, request, change and problem ticket management.