DevOps Service Engineer - Mediation at Vodafone United States

Istanbul, Istanbul, Turkey -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

DevOps, Mediation, UNIX, Linux, Bash Scripting, Openshift, Jenkins, RPA, Automation Tools, noSQL Databases, Redis, Docker, Kubernetes, AppDynamics, ITIL, Performance Management

Industry

Telecommunications

Description

We are looking for DevOps Service Engineer -Mediation in IT Provisioning & Mediation Engineering Team to be responsible for successful ongoing operation, management of Mediation environment and manage application servers that mostly critical business processes runs on it. As a DevOps Service Engineer, you will work closely with the team and our stakeholders to build and deliver our process. You will be responsible for managing all of the applications such as Nokia Mediation, KVKK(GDPR) services, Interconnection, LDM-Diyasor-CDA(Legal) services, FMS(FraudManagementSystem), BTK services (BTK reportings etc), also responsible for all Mediation related actions of new projects and resolving customer incidents or requests during daily operations. Providing necessary operational solutions for IT service based management structure Discovering, Defining and analysing all IT actions on services End to end follow up of service such as accessibility, performance, prevention of customer complaints and deployments. System and Customer incident resolution Attending and taking necessary actions for Internal and external audits for SOX, ISO and other audit types Ownership of the product/service functionality to ensure it meets operational needs for performance management and reporting. Taking necessary actions for Performance management to ensure platform, hardware, application and content meets the specified end to end availability & performance levels. Ownership of capacity planning to secure availability and performance of the platforms against forecasted growth and demand. Helping team members to improve knowhow and operational structure. Attending design meetings to define necessary technical requirements for operations. Leading big initiative and creating new ways to complete projects. Bachelor's degree from Computer, Electronics, Telecommunications, Mathematical, Programming and other related fields. Experience on UNIX/ Linux systems and Bash/Shell Scripting. Experience on Openshift Cloud Platform, Jenkins, RPA, UC4 and HPOO automation tools is a plus Experience on noSQL Databases, Redis is a plus. Experience on Docker, Kubernetes, AppDynamics is a plus. Good command of English. Certificate of ITIL V4 is a plus and experience on ITIL Processes Not a perfect fit? Worried that you don't meet all the desired criteria exactly? If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

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Responsibilities

The DevOps Service Engineer will manage the Mediation environment and application servers critical to business processes. Responsibilities include incident resolution, performance management, and capacity planning.