DevOps/Site Reliability Engineer, Loyalty Platform Section - Incentive Plat at Rakuten

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

DevOps, Site Reliability Engineering, Infrastructure, Automation, CI/CD, Troubleshooting, Monitoring, Performance Analysis, Container Technologies, Cloud Services, Java Development, Messaging Tools, Virtual Machines, Process Improvement, Technical Expertise, Customer Service

Industry

Software Development

Description

Job Description: Business Overview The Technology Platforms Division (TPD) is responsible for building and operating the infrastructure and ecosystem platforms which power the Rakuten Group. Our mission is to provide our Rakuten Cloud and Ecosystem Platforms which will deliver Core Value to accelerate the growth of Rakuten Group services. Department Overview The Incentive Platform Department (INPD) provides incentive and payment solutions that empower Rakuten's businesses around the world. The platforms are continually adding capabilities and scale to accelerate the Rakuten ecosystem synergies. Overall Position Details As an experienced senior site reliability engineer, you will be involved in constructing, configuring, upgrading, and monitoring the systems that keep our services up and running in all environments. You should be adept at troubleshooting application issues at both the infrastructure and application level. You should practice sustainable incident response and blameless postmortems. Your responsibilities will be as follows: - Design and build infrastructure and automation to rapidly deliver our web services. - Troubleshoot system and network failures as well as application crashes. - Create CI/CD pipelines using tools as Jenkins or similar. - Proactively engage in service capacity planning and demand forecasting, performance analysis, and system tuning to identify potential issues before they happen. - Continuously optimize operations and reduce risk through automation and process improvement. - Act as a technical expert to introduce new technologies and drive the adoption of these technologies. Mandatory Qualifications: - Bachelor’s degree (BS) in Computer Science, Engineering or related field, or equivalent work experience - Experience deploying and managing large scale internet facing web services. - Experience with DevOps processes, culture, and tools (e.g., Chef and Terraform) (5 years +) - Demonstrated experience measuring and monitoring availability, latency and overall system health - Experience with monitoring tools like ELK. - Experience with CI/CD tools, such as Jenkins for release and operation automation - Strong sense of ownership, customer service, and integrity demonstrated through clear communication - Experience with container technologies such as Docker and Kubernetes Desired Qualifications: - Previous work experience as a Java application developer is a plus - Experience provisioning virtual machines and other cloud services. e.g. Azure or Google Cloud - Experience configuring and administering services at scale such as Cassandra, Redis, RabbitMQ, MySQL - Experience with messaging tools like Kafka. - Experience working in a globally distributed engineering team Other Details - Work Location: Tokyo #technologyplatformdiv #engineer Languages: English (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details

Responsibilities

As a senior site reliability engineer, you will design and build infrastructure and automation to deliver web services. You will also troubleshoot system failures and optimize operations through automation and process improvement.