Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.
We are looking for an experienced Software Engineer for our Devops team.

• Release Management
• Manage and coordinate the end-to-end release process, including scheduling, planning, and execution.
• Act as the primary point of contact for release-related incidents and ensure timely resolution.
• Monitor post-release performance and coordinate rollback procedures if needed.
• Collaboration
• Collaborate with development, QC, and IT teams to ensure seamless releases.
• Ensure effective communication between stakeholders, including developers, QC, and business teams
• CI/CD Pipelines and Automation
• Design, maintain, and optimize CI/CD pipelines to support efficient release cycles.
• Implement automation for build, test, and deployment processes.
• Agile Practices
• Participate in sprint ceremonies such as daily standups (DSUs), grooming sessions, and retrospectives.
• Version Control
• Manage version control systems and enforce branching/merging strategies.
• Configuration Management
• Maintain and enforce configuration management practices for infrastructure and applications.
• Performance Monitoring and Reporting
• Track release progress and generate reports to identify bottlenecks or areas of improvement.
• Identify opportunities to improve release processes, tools, and methodologies.
• Change Management
• Follow best practices for change management to minimize risk during deployments.
• Documentation
• Maintain comprehensive documentation for release processes, deployment procedures, and issue tracking.