POSITION SUMMARY

The Stewarding Supervisor will be responsible for all operations in the Stewarding department and monitoring all aspects of cleanliness and health standard.

SKILLS, ABILITIES & ATTRIBUTES

• Able to train and use cleaning chemicals to maintain sanitation standards
• Guest oriented with a sincere, helpful, caring and friendly personality
• Able to work well and lead others
• Able to take initiative within given guidelines
• Pays precise attention to detail, order and cleanliness
• Has exceptional energy, flexibility and professionalism
• Enjoys offering exceptional service and meeting the needs of others
• Able to adapt in a fast pace, constant changing environment within a dynamic work schedule
• Able to maintain composure and objectivity
• Able to identify problems and make corrections for improvements
• Is flexible with their schedule, primary will work day shift or as business levels require
• Able to move up and down stairs frequently
• Able to occasionally work outdoors in seasonal temperatures
• Able to stand, lift, carry & move constantly 11 to 29 pounds, frequently 30 to 49 pounds, occasionally 50 to 75 pounds

Education & Experience

• High School diploma is an asset
• A valid Ontario drivers license and clean driving record is required
• Current sanitation certificate is required
• WHMIS certification
• Previous leadership experience is required

Visa Requirements: Must be eligible to work in Canada
The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements

• Develop and build strong team relationships within the department and inter-departmentally
• Work closely with outlet leaders to maintain adequate levels of china, silver and glass par stock levels in all outlets
• Plays an active role in the recruiting process, departmental orientation and training of new hosts
• Assist in monitoring and striving to stay within budgetary guidelines
• Provides daily coaching and development to the Stewarding hosts
• Assist in the operations of the Stewarding department to ensures friendly, courteous and efficient service is extended to all guests/hosts
• Reviewing daily; Schedule business levels vs. Departmental staffing requirements
• Completing quarterly inventory checks to ensure adequate supply of tools, chemicals etc.
• Effective and clear communication to all departments required
• Assist the Chief Steward to seek new ways to raise the bar for best practices
• Ensure that all H&S incidents are dealt with in a timely manner and prevented in the future
• Follow and provide all hotel Health & Safety requirements; Personal Protective Equipment, Safe Work procedures
• Promote, communicate and adhere to all Environmental standards put out by the resort
• Follow up to ensure all duties have been completed to standard
• Ensures support of the Open-Door Policy
• Managing and scheduling monthly departmental meetings and training sessions
• Ensures the well-being of our guests and hosts by being alert to and reporting potential hazards
• Comfortable making decisions and develops recommendations for effective problem solving
• Completes all other duties as assigned