COMPANY BIOGRAPHY

Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational opportunities abound.
People have always been OSMH’s greatest strength. Our committed team has helped our community for over a century. We offer an environment where each individual works interdependently towards common goals: we value Trust, Courage and Teamwork. We are an organization where individuals’ contributions are valued and there are many opportunities for personal growth and development.

POSITION SUMMARY

Working all shifts, the Diagnostic Imaging (DI) Assistant supports and facilitates the imaging of inpatients, ER patients and outpatients in collaboration with the imaging technologist. The assistant role spans across all modalities and requires excellent daily communication and collaboration with patients, medical imaging technologists, clerical staff, nurses and physicians.

QUALIFICATIONS

Education:

• Medical Terminology Certificate is required
• Post-secondary diploma in a related health care field EG Paramedicine, PSW, Physio Assistant, Health Care Administration is preferred

Experience:

• Minimum of 1 year experience in a health care setting is required.
• One year experience working in a Diagnostic Imaging department is preferred.

Competencies:

• Demonstrated sound leadership, resourcefulness, and communication skills in English both written and verbal.
• Demonstrated emotional stability, maturity, self-confidence, self-awareness, reliability, dependability, and confidentiality.
• Demonstrated ability to follow verbal and written instructions and accept supervision.
• Demonstrated ability to sustain pressure of work and flexibility in ordering/re-ordering priorities.
• Demonstrated ability to work efficiently, independently and in a team environment
• Demonstrated ability to read and understand physician orders, policy, procedures and and operational maintenance manuals.
• Demonstrated ability to analyze, organize, and complete work in a timely manner.
• Demonstrated ability to extend courtesy and consideration for others in interpersonal relationships.
• Demonstrated professional manner in work setting.

Other:

• Demonstrates commitment to continued professional and personal growth and development through Continuing Education Programs and Self Directed Learning Opportunities.

PRIMARY RESPONSIBILITIES:

• Accountable to the policies and procedures, goals, and objectives of the hospital and the Diagnostic Imaging Department.
• Follow the mission and vision of the hospital in his/her relationships with patients, staff and the general public.
• Document and submit incident reports as required according to the requirements of the quality management system.
• Participation in Diagnostic Imaging quality assurance activities, quality management system, department huddles, and meetings.
• Support patient flow across all modalities and patient types
• Monitor wait spaces to ensure patients are registered, in the correct wait space and communicate delays if appropriate
• Assist in patient wayfinding, preparation (changing) and preliminary screening form review
• Escort patient into exam room, assist technologists with patient transfers and escort patient out of imaging room to change room and exit
• Assist in exam room change over by appropriately cleaning the workspace, related equipment and changing linens
• Assist in coordinating ED/IP patients, by calling sending departments, scheduling patients and arranging transportation
• Transport patients as needed to expedite care
• Transport specimens to the Lab as needed
• Complete department order entry for examinations in Cerner as needed
• Support and educate patients to access imaging exams for other providers (Pockethealth/ENITS)
• Support inventory control by ordering, receiving, maintaining current inventory and follows up on orders for missing items, misplaced items or defective it

HEALTH & SAFETY RESPONSIBILITIES

OSMH is committed to providing a safe, healthy and supportive working environment by treating team members and patients with compassion accountability respect and engagement.
All team members must adhere to OSMH’s Occupational Health and Safety policies, procedures and protocols, as well as the duties of workers as stipulated in the Occupational Health and Safety Act.
Team members must be able to perform all bona fide and essential duties of the position which may include cognitive and physical demands.
As a condition of employment, new employees are required to complete an employment health assessment and must be cleared by the Occupational Health and Safety Team prior to orientation.