Diagnostic Technician at Ali & Sons Holding LLC

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diagnostic Tools, Vehicle Inspection, Communication, Teamwork, Technical Expertise, Problem Solving, Customer Service, Mechanical Systems, Electronic Systems, Warranty Procedures, Inventory Control, Health and Safety, Documentation, Technical Reports, Factory Guidelines, Fault Diagnosis

Industry

Holding Companies

Description

Job Summary The Diagnostic Technician is responsible for inspecting vehicles using advanced diagnostic tools to accurately identify, explain, and resolve complex technical faults. This role works closely with service advisors, technicians, and customer-facing teams to plan effective repairs, ensure first-time fix quality, and maintain high customer and brand satisfaction. Key Responsibilities • Diagnose complex electronic and mechanical systems as instructed by the Service Advisor, including customer-present diagnostics when required. • Ensure customer complaints are clearly identified, corrected, and documented with detailed comments and quotations. • Perform complete vehicle inspections using VDS testers and guided fault-finding programs to reach accurate solutions. • Review vehicle history, service records, and related data prior to diagnosis and repair. • Communicate with Parts Advisors, Team Leaders, and Workshop Controllers to ensure correct parts ordering and workflow. • Stay updated with factory technical bulletins and manufacturer guidelines. • Highlight and address all pending technical and warranty campaigns for MG vehicles. • Differentiate between operational characteristics, system behavior, and genuine technical faults. • Diagnose and resolve networking, distributed functions, and vehicle communication system issues. • Maintain and control inventory of special diagnostic tools. • Ensure warranty procedures and guidelines are followed in coordination with the Warranty team. • Prepare technical reports and documentation whenever required. • Report any quality concerns identified on new vehicles. • Maintain a professional attitude, appearance, and a clean, organized work area at all times. • Adhere strictly to health, safety, and workshop regulations. • Perform additional duties as assigned by the Service Manager or Master Technician. Requirements • High Diploma in Mechanics • Minimum 2–3 years of relevant experience in a similar role • Background as Automotive Senior Mechanic, Electrician, or Automotive Mechatronics Engineer • Fluency in English is essential, Arabic is preferred. • Computer literate • Strong communication and teamwork skills This role is critical in ensuring accurate diagnostics, reducing repeat repairs, and maintaining high workshop efficiency and customer satisfaction. If you are a skilled Diagnostic Technician with strong technical expertise and a commitment to quality and safety, we invite you to apply and grow with our team.

Responsibilities

The Diagnostic Technician is responsible for diagnosing complex electronic and mechanical systems and ensuring customer complaints are addressed and documented. This role involves performing vehicle inspections and collaborating with various teams to ensure effective repairs and high customer satisfaction.