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Dialysis Support and Home Patient Specialist at Champion Healthcare Solutions

Ocala, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order entry, Data entry, Scheduling, Communication, Customer service, Microsoft Excel, Salesforce, Microsoft Dynamics 365, Attention to detail, Organizational skills, Time management, Patient confidentiality, Healthcare administration

Industry

Hospitals and Health Care

Description

Description Champion Healthcare Solutions is seeking a reliable and detail-oriented Home Patient Specialist to support the processing and coordination of home patient orders. This position plays a key role in ensuring accurate order entry, timely scheduling, and professional communication with patients, nurses, dialysis partners, and shipping carriers while maintaining strict patient confidentiality. This role operates in a fast-paced environment with quick turnaround times, requiring strong organizational skills and the ability to prioritize tasks efficiently. What You’ll Do · Perform high-volume, accurate order entry for all home patient orders · Track order status, shipments, and completion using spreadsheets · Manage inbound calls and emails with professionalism and urgency · Schedule orders to meet tight turnaround times · Communicate with Registered Nurses (RNs) and healthcare teams · Collaborate with dialysis partners to provide updates and resolve escalations · Review and match purchase orders (POs) to patient orders · Verify all order details for accuracy before processing · Maintain strict patient confidentiality at all times · Support general administrative and team tasks as needed Requirements · High school diploma or equivalent · Strong attention to detail and organizational skills · Ability to manage multiple priorities in a fast-paced environment · Professional communication skills (phone & email) · Basic to intermediate computer skills (Excel, data entry, email) · Experience with Salesforce and/or Microsoft Dynamics 365 preferred · Healthcare, medical, or DME experience preferred (not required) · Understanding of patient confidentiality standards preferred

Responsibilities

The specialist will perform high-volume order entry and coordinate home patient orders while maintaining accurate tracking and scheduling. They will also serve as a point of contact for patients, healthcare teams, and dialysis partners to resolve escalations and ensure timely delivery.