Diary Coordinator at Environmental Essentials Ltd
Silverdale ST5, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

28500.0

Posted On

07 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Other Industry

Description

Job Title: Diary Coordinator
Location: Silverdale, ST5
Salary: £26K - £28,500 DOE
Hours: 37.5 Monday to Friday
Environmental Essentials are a well-established asbestos company with 6 offices across the UK and an excellent reputation for delivering a first class, quality focused service to a number of very high-profile clients. We are looking for a Diary Coordinator to join or scheduling team.
At Environmental Essentials, we believe in the power of collaboration. We don’t just talk about being a team—we ARE one!

Responsibilities

· Schedule and forecast work for around 30 staff, and associated reporting.
· Allocate daily jobs and brief staff on schedule changes and requirements.
· Respond to site staff queries and resolve diary issues promptly.
· Liaise with Project Managers to coordinate work schedules and ensure resource availability.
· Order site access equipment as required.
· Manage holiday requests and staff appointments, ensuring adequate cover for operational needs.
· Organise reactive and “out-of-hours” jobs (received daily) into the diary during standard working hours to ensure coverage within agreed service level agreements.
· Establish and manage reinspection programmes for the region.
· Provide general project assistance to Project Managers.
· Receive work requests via phone, email, and portal from engineers.
· Liaise with regional teams to coordinate sample bookings within the diary.
· Create projects and arrange customer appointments.
· Support surveyors on-site by addressing operational questions or resolving issues.
· Maintain regular communication and updates with the client.
· Upload reports to various portals depending on the client, specifying asbestos types for removal arrangements.
· Manage emails, job setup, and quoting.

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