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DIESEL- TRUCK SHOP - Service Manager at First Western Bank
Newark, New Jersey, United States -
Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

2000.0

Posted On

20 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Customer Relationship Management, Service Writing, Team Management, Employee Mentoring, Operational Oversight, Documentation Management, Sales Techniques, Automotive Technology, Repair Services

Industry

Description
Benefits: Paid time off Benefits/Perks Careers Advancement Opportunities Competitive Compensation Job Summary We are looking for a Truck Shop Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation. Responsibilities Manage a team of truck service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure repairs and maintenance tasks are completed in a timely manner Mentor employees on best practices for improving sales and customer service techniques Oversee day-to-day operations of the service department Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Qualifications Successful completion of a pre-employment drug and background screening At least 5 years of experience as an Truck Service Manager. Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Responsibilities
Oversee the day-to-day operations of a truck service department, including managing a team of professionals and ensuring high customer satisfaction. Responsible for managing service paperwork, mentoring employees on sales, and maintaining profitability.