Digi Ad Ops Coordinators at Acquire Intelligence

Pasig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ad Trafficking, Campaign Management, Digital Audio Advertising, Data Analysis, Troubleshooting, Quality Assurance, Stakeholder Collaboration, Google Analytics, Triton, WordPress, Cheetah, Reporting, Tracking Implementation, BPO Experience, Digital Media Operations

Industry

Outsourcing and Offshoring Consulting

Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Acquire Intelligence exists to help businesses unlock smarter ways of working. We believe that by combining the best of people, process, and automation, companies can grow faster and operate with greater confidence. Our purpose is to remove complexity, improve performance, and drive intelligent transformation for organizations around the world. As an Acquire Intelligence employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining customer relationships. You’re also responsible for complying with and enforcing procedures aligned with our information security policies. As a values-led organization, we expect all our team members to exemplify our four values of Curious and Clever, Entrepreneurial Energy, Fast with Intent and Laugh and Learn. Have you ever wondered what's behind a digital ad that reaches exactly the right person at exactly the right moment? The targeting decisions, the creative trafficking, the data that tells you whether a campaign is truly working. If you're someone who is fascinated by how digital media operates, and who wants to be at the operational heart of it, this role puts you there. You'll be working with one of Australia's leading broadcast and digital media networks, supporting campaigns that run across digital audio, podcasts, display, and DAB+ stations. At Acquire Intelligence, we invest in our people and build careers, not just fill roles. Your work will have a direct and measurable impact from day one. A SNAPSHOT OF YOUR ROLE The Digital Ad Operations Coordinator sits within the Digital Product Operations team and is responsible for implementing, monitoring, and troubleshooting digital advertising campaigns across audio, display, podcast, and DAB+ platforms. The role works across platforms including Triton, Google Analytics, Cheetah, and WordPress, and requires close collaboration with Commercial Sales, Digital Audio, Podcast Operations, Partnerships, and Inventory teams. Campaigns managed in this role are heard and seen by audiences across some of Australia's most listened-to broadcast and streaming platforms. KEY RESPONSIBILITIES Campaign Management and Ad Trafficking Execute operational tasks relating to the trafficking and management of Digital Audio advertising campaigns across platforms including Triton, Google Analytics, and display networks. Implement campaigns accurately across podcast, DAB+ stations, and streaming platforms, ensuring all specifications are met prior to launch. Manage campaign timelines and priorities, ensuring all deliverables are met within agreed timeframes. Support the development of best practice processes and operational documentation for the Digital Audio Ad Operations function, including facilitating training when required. Tracking and Quality Assurance Ensure accurate implementation of tracking tags and pixels to measure campaign performance, conducting checks daily and proactively flagging discrepancies. Conduct thorough quality checks to confirm ad creative and tracking implementations are accurate, functional, and compliant with industry standards. Verify campaign setup against briefs and media plans prior to launch. Troubleshooting and Issue Resolution Troubleshoot issues related to ad delivery, tracking, and creative implementation, working with Ad Technology, Ad Product, and Support teams to resolve them promptly. Operate effectively in a fast-paced, ever-changing environment, managing issues calmly and communicating solutions clearly to relevant stakeholders. Document recurring issues and contribute to process improvements that reduce recurrence. Data Analysis and Reporting Analyse campaign data using tools including Google Analytics and platform-specific reporting to generate actionable insights on performance, delivery, and audience targeting. Provide reporting both during active campaigns and post-campaign, liaising with Commercial Sales, Digital Audio, and client contacts on performance outcomes. Identify trends and opportunities to improve ad delivery and overall campaign effectiveness. Stakeholder Collaboration and Compliance Work collaboratively with teammates and management across Commercial Sales, Digital Audio, Podcast Operations, Partnerships, and Inventory to ensure seamless campaign execution. Serve as a key contact for clients during campaign delivery, providing clear and timely communication on campaign status and performance. Ensure all campaign activity complies with industry standards, privacy regulations, and ad quality guidelines. Manage workload and task prioritisation to provide maximum visibility to key stakeholders at all times. WHAT WE VALUE We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever: Smart questions spark smart solutions. Entrepreneurial Energy: Think like an owner. Solve like a founder. Fast with Intent: We move fast and deliver real results. Laugh and Learn: We don’t take ourselves too seriously, just our results. We help companies grow faster and operate smarter by delivering intelligent outsourcing and automation solutions. Our mission is to eliminate inefficiencies, automate with intent, and reallocate work to where it performs best, always guided by safety, flexibility, and innovation. Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquirebpo.com. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/

Responsibilities

Responsible for implementing, monitoring, and troubleshooting digital advertising campaigns across audio, display, podcast, and DAB+ platforms. The role involves ad trafficking, performance tracking, and collaborating with sales and product teams to ensure seamless execution.