Digital Adoption & Engagement Consultant at NN Group

The Hague, South Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

5188.0

Posted On

10 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Adoption, Community Engagement, Microsoft 365, AI Enablement, Change Management, Communication, Workshop Facilitation, Content Creation, Stakeholder Management, Prompt Engineering, Digital Employee Experience, Learning And Development

Industry

Financial Services

Description

Help colleagues across NN get more value from digital tools and AI. As the use of Copilot and personal productivity AI grows across NN, this role helps colleagues move from awareness to everyday value by learning how to use these tools responsibly, effectively, and in ways that support their work. In this role, you will drive adoption, strengthen learning and community engagement, and turn practical examples into reusable inspiration while also contributing to broader Digital Employee eXperience priorities within the DEX team. What you are going to do Build and activate communities around digital adoption topics, with a strong current focus on Copilot, peer learning, and practical value cases. For example by facilitating user groups, sharing use cases, and connecting early adopters across business teams Develop and support learning and enablement activities such as e-learnings, demonstrations, workshops, in-person sessions, and communication campaigns Collect, structure, and share success stories, practical examples, prompt tips, and reusable content through existing DEX channels Work with colleagues across DEX and the business to increase engagement, stimulate adoption, and help teams translate opportunities into everyday practice Contribute more broadly to DEX priorities in communication, engagement, change, and digital enablement where needed Monitor adoption signals, feedback, and engagement data to understand what works, identify barriers, and continuously improve enablement activities Help colleagues understand how to use Copilot and AI tools in a responsible, secure, and practical way, aligned with NN guidelines and ways of working What we offer you NN Group invests in an inclusive and inspiring work environment, with benefits that support your development and well-being: Salary depending on your knowledge and experience between €3,891and €5,188 gross for 36 hours a week 13th month and holiday allowance are paid with your monthly salary 27 vacation days for a 5-day working week and three Diversity Days A modern pension administered by BeFrank Plenty of training and learning opportunities NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometers travelled Allowances for setting up your home office and for internet use Who you are You are a strong communicator who knows how to engage colleagues, build communities, and turn ideas into action You have experience with adoption, learning, enablement, change, or communication in a digital workplace, Microsoft 365, or AI-related context You can translate new technology into clear, practical, and accessible messages, training formats, and examples for different audiences You enjoy working across teams and stakeholders and know how to create support and momentum for change You are curious, proactive, and comfortable working in a role that combines current Copilot priorities with broader DEX topics You are able to work independently while aligning with multiple stakeholders You can structure information clearly and turn examples, feedback, and lessons learned into reusable content You have an interest in responsible AI use and the impact of AI on everyday work Who you will work with You will join the Digital Employee Experience (DEX) team, where we work on adoption, enablement, communication, and value realization for digital workplace capabilities across NN. The team combines strategic thinking with hands-on execution and works closely with colleagues across IT and the business. In this role, you will work with existing DEX communication and learning capabilities and help strengthen current Copilot adoption efforts while also contributing to wider DEX priorities. Any questions? If you have any questions about the job, you can reach out via phone or WhatsApp to Jelmer Berendsen, Engineering manager, via +316 12647917. Any questions about the process can be directed, to Chantal Verhagen, Talent Acquisition Specialist, via +316 30272713 and chantal.verhagen@nn.nl. NN Netherlands is the head office of NN Group, a financial services group with over 180 years of history, helping people care for what matters most to them. We are committed to the financial, physical, and mental well-being of our colleagues and customers – through our products, services, and meaningful advice. Benefits of working for NN Group Netherlands Continuous development – Your career progression matters. We support you with a wide range of learning opportunities and a generous training budget to help you reach your full potential. Meaningful impact – At NN, we invest our time and expertise in making a meaningful difference – for people and the planet. Purpose-driven work is part of our DNA. Work-life balance – Vitality is key. Our diverse health and well-being offerings help you stay energised and balanced, both at work and beyond. Diversity & Inclusion Our approach to diversity and inclusion is simple. It is about embracing everyone. Our networks play a crucial role in achieving our D&I goals. They aim for meaningful change and create many opportunities to engage, connect and support colleagues. Everyone at NN can take an active part in multiple networks including NN Pride, NN Cultural Diversity Network, NN Young Professionals, Woman in Leadership Network and NN Neurodiversity network. Top Employer We are proud to be certified as a Top Employer for the 15th year in a row in 2026. The Top Employers Institute certificate recognizes organizations that consciously choose to put their employees first.

Responsibilities

Drive the adoption of AI tools like Copilot by building user communities and creating practical learning materials. Monitor engagement data and share success stories to help colleagues integrate digital tools into their daily workflows.