Full job description

Business Analyst

Industry: Government / Education Technology

Requirements:

• Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, Computer Science, or a related field.
• 6–8 years of experience in business analysis within digital transformation, technology, or enterprise projects.
• Experience gathering and managing requirements for complex, multi-stakeholder systems.
• Strong knowledge of Agile and Waterfall delivery methodologies.
• Familiarity with BPMN, UML, user story mapping, and process modeling tools such as Visio, Miro, or similar.
• CBAP, PMI-PBA, or Agile BA certification is preferred.
• Excellent analytical, communication, stakeholder management, and problem-solving skills.

Key Responsibilities:

• Gather, analyze, and document business, functional, and non-functional requirements.
• Develop use cases, user stories, process maps, and acceptance criteria.
• Collaborate with business stakeholders, technical teams, and vendors to define and validate solutions.
• Support process improvement, workflow optimization, and digital transformation initiatives.
• Assist with solution reviews, user acceptance testing, and implementation activities.
• Monitor requirements, risks, and project changes while ensuring alignment with business objectives.

Location: Abu Dhabi, UAE