Digital Analytics Lead-Vice President at JPMC Candidate Experience page

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

0.0

Posted On

26 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Analytics, Adobe Experience Platform, Customer Journey Analytics, Data Integrity, User Experience, Product Development, Agile Methodologies, Project Management, Stakeholder Management, Data Analysis, Communication Skills, Executive Presentation Skills, Product Lifecycle Management, Critical Analysis, Calculated Metrics, Data Quality

Industry

Financial Services

Description

Shape the future of employee engagement and product innovation. Join our Employee Experience Product Team as a Product Analytics Lead, where your expertise will drive strategic insights, impactful solutions, and measurable business outcomes across the enterprise. As Digital Analytics Lead on the HR Employee Experience team, you will turn data into high-impact actions that elevate the employee journey. Partnering with senior product managers, UX designers, and executive stakeholders, your analyses will guide product roadmaps, inform lifecycle decisions, and accelerate platform evolution. As a champion of analytics best practices and agile delivery, you’ll foster continuous improvement and deliver measurable enterprise value through clear, compelling narratives. Job Responsibilities Conduct analytics using digital platforms (Adobe Experience Platform and Customer Journey Analytics) to identify key trends and actionable opportunities. Configure and analyze data views, create calculated metrics, and troubleshoot data quality within Adobe CJA. Ensure data integrity and reliability across platforms, including troubleshooting data ingestion issues and validating data. Integrate data-driven insights into web and mobile product development to optimize user experience and product performance. Develop and communicate comprehensive product success metrics, enabling leaders to track progress and make informed decisions. Translate complex analyses into actionable recommendations for senior stakeholders through compelling presentations and insights. Establish and promote best practices in analytics, stakeholder management, program management, agile delivery, and governance. Build strong relationships and operate as a trusted business partner across cross-functional teams, including collaboration with AEP administrators. Identify and resolve product friction points, flagging opportunities for improvement and innovation. Required Qualifications, Capabilities, and Skills Bachelor’s degree in Business Analytics, Marketing, or a related discipline and 7 years of progressive experience in digital analytics within a product-focused environment. Experience configuring and analyzing data views, dimensions, and metrics in Adobe CJA, including creating calculated metrics and filters from multiple sources. Experience conducting digital analytics using Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA) to generate actionable business insights. Solid understanding of Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA)architecture, data ingestion, and identity resolution. Strong understanding of web and mobile product development best practices. Demonstrated expertise in agile methodologies and product lifecycle management tools. Strong project management skills, with the ability to handle multiple priorities and manage timelines effectively. Critical analysis skills to identify anomalies and derive business insights from complex datasets. Ability to define, deliver, and communicate product success metrics and performance narratives to executive audiences. Exceptional communication, stakeholder management, and executive presentation skills. Preferred Qualifications, Capabilities, and Skills Advanced proficiency in Adobe Experience Platform (AEP), including expertise in data ingestion, schema design, identity resolution, and managing complex data flows for robust analytics and business intelligence. Experience leveraging Adobe Customer Journey Analytics (CJA) to enrich analyses by integrating and harmonizing external data sources for deeper business insights. Experience with enterprise product platforms and workflows, such as Oracle HCM or comparable systems. Advanced degree (Master’s) in a quantitative or technical field. This role is not eligible for visa sponsorship or relocation assistance. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Responsibilities

The Digital Analytics Lead will conduct analytics to identify trends and actionable opportunities, ensuring data integrity and integrating insights into product development. They will also establish best practices and build relationships across cross-functional teams.