Digital Automation Specialist at Contour MedPrep

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Automation, API Integrations, CRM Management, Cloud Infrastructure, Problem-Solving, Communication, Organisational Skills, Detail-Oriented, Proactive, Adaptable, Technical Expertise, Research, Implementation, Training, Monitoring, Optimisation

Industry

education

Description

The Role Power our growth. Build the systems behind the impact. At Contour, technology isn’t just support—it’s the backbone that lets us scale, innovate, and deliver an amazing student experience. As a Digital Automation Specialist, you’ll design the automations and integrations that keep our fast-growing company running smoothly. Perfect for problem-solvers who love tech, thrive on efficiency, and want to make a big impact in a mission-driven education company. This isn’t just operations—it’s reshaping education behind the scenes. ⚡ What You’ll Do Develop Automation: Design, implement, and optimise automation workflows using tools like Make.com and custom API integrations. Streamline repetitive processes across departments, ensuring efficiency and scalability. Manage CRM: Maintain and enhance Monday.com CRM workflows to meet organisational needs. Integrate the CRM with other software and tools to ensure seamless data flow. Integrate API: Develop and manage API integrations between various software platforms to facilitate automation. Troubleshoot and resolve integration issues as they arise. Manage Cloud Infrastructure: Manage and optimise cloud-based infrastructure using AWS or equivalent platforms. Ensure the reliability, security, and scalability of cloud-based systems. Administrate Systems: Oversee the implementation and maintenance of IT systems relevant to automation and operations. Evaluate and recommend new software or platforms to enhance digital operations. Collaborate and Support: Work closely with various departments to identify automation opportunities. Provide training and documentation for internal teams on new automation workflows and tools. Monitor and Optimise: Continuously monitor the performance of automation systems and identify opportunities for improvement. Maintain system uptime and ensure quick resolution of any automation-related issues. Who You Are A Great Communicator: You can effectively train team members in adapting to new platforms and processes, working to prioritise a seamless implementation. Organised & Detail-Oriented: You juggle multiple tasks efficiently and ensure accuracy in everything. Proactive & Adaptable: You’re quick to solve problems and flexible in managing the day-to-day demands of our operations. Tech-Savvy: You’re comfortable researching and implementing new tools to improve processes. Why Join Contour? Meaningful Impact: Be a key part of a team that supports students through the provision of high quality academic content, aiding them to achieve their educational goals. Supportive Environment: Work in a collaborative and dynamic workplace where your efforts are valued. Growth Opportunities: Ability to grow and develop as the organisation continues to scale. Flexible Hours: Fit work around your schedule with weekend shifts available. If you’re technological expert, empathetic, and excited to contribute to Contour's mission, we’d love to hear from you! Requirements Skill Requirements 🙏 Honesty and Integrity 💞 High Level of Approachability 💻 Technical Expertise & Technologically Savvy 🔥 Energy and Enthusiasm 🗣️ Excellent Digital Automation capability 💪 Independence & Proactiveness 🤝 Willing to Research, Implement & Adapt to Growth 🧠 Intelligence & Curiosity Experience Requirements 📜 Completed the VCE 🎓 Bachelor's Degree in Computer Science/Software Engineering/Information Technology or a related field 🕒 Prior Experience in a Similar Role, eg. Automation Engineer, Digital Transformation Specialist, Systems Analyst (ideal) Personal Requirements ☃️ Passionate and Engaged (we want you to be able to vibe with students and peers on campus!) 🔮 Long-Term Mindset & Vision (if you're selected, we'd like you to come for the ride for as long as you can!) 💖 Genuine Desire to Help Improve Processes (it's our goal to help everyone achieve their potential at Contour!) 🗓️ Full Academic Year Commitment (e.g. no overseas exchange trips for 8 weeks) ⏳ Ability to Commit to Hours (e.g. can't constantly reschedule or miss work) 🚗 Travel to Our Campuses (e.g. primarily Glen Waverley, but also CBD, Box Hill, Narre Warren or Point Cook) 🤫 Sign an NDA (e.g. can't distribute our resources/company info to others) ❌ Agree to a non-compete clause (e.g. you can't perform similar services for others, exceptions apply, check with us!) 🎓 Past VCE Graduate (we still accept applications from non-VCE graduates in exceptional circumstances!) Benefits Above market rate compensation. Significant improvement in public speaking, team, and leadership skills (and you get paid for it). Personalised mentorship, training and feedback to improve your customer service and communication skills. Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students). Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!). Opportunities for career growth and long-term opportunities in a rapidly growing education company.

Responsibilities

As a Digital Automation Specialist, you will design and implement automation workflows to streamline processes across departments. You will also manage CRM workflows and develop API integrations to facilitate automation and ensure system reliability.