Digital Banking Specialist at Central State Bank

Calera, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Support, Wire Transfers, Account Reconciliation, Fraud Investigation, Customer Support, Attention to Detail, Technical Savvy, Communication Skills

Industry

Banking

Description

Description Love What you do and make a difference . . . We are looking for a Digital Banking Specialist to join our team! This position is responsible for: Provide operational support of Wire Transfers Creates, verifies, issues and receives wire and fund transfers for processing Perform daily call back and account reconciliation activities Monitor the status of wire and fund transfers Investigate and researches disputes, suspicious or fraudulent activity for Wires, ACH, Debit Cards and Mobile Deposits while acting in accordance with state and federal regulations Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special department projects, provide ongoing customer support for various bank products and services Provide Operational support for debit cards, mobile deposits and ACH Maintain a high degree of confidentiality in handling of transactions and nonpublic personally identifiable information. Consider joining our team if you want: An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being nice to our customers and one another To start a professional career with Monday through Friday work hours and weekends off A career that provides opportunity for growth; promoting from within is our top priority A comprehensive benefits package including Health, Dental, Vision and life insurance; Time Off benefits ; and generous retirement contributions What you will need to succeed: A smile and great attitude Highly developed sense of integrity and strong work ethic Personable and outgoing; able to talk with customers and build rapport/relationships Great attention to detail and providing accurate service Technically savvy; able to use multiple computer systems and ability to adapt to change Requirements High school diploma or GED Experience providing technical support and performing complex troubleshooting Two years of banking experience preferred Excellent communication skills and personable attitude Ability to use various technical programs and devices; keyboarding, 10-key, Microsoft Office Suite, Smart phone, and digital channels

Responsibilities

The Digital Banking Specialist provides operational support for wire transfers, including creating, verifying, and monitoring transactions. They also investigate disputes and provide ongoing customer support for various bank products and services.