Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Digital Business Analyst at HEXAWARE

, , India -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Requirement Gathering, Business Analysis, Salesforce Solution Design, System Configuration, User Acceptance Testing (UAT), Process Optimization, Stakeholder Management, Technical Documentation, User Stories, Digital Transformation

Industry

IT Services and IT Consulting

Description

Requirement Gathering & Analysis: Work closely with stakeholders to identify business needs, gather clear and detailed requirements. Solution Design: Translate business requirements into scalable Salesforce solutions and workflows. System Configuration Support: Assist in Salesforce system setup, configuration, and customization to meet business demands. Testing & Deployment: Support User Acceptance Testing (UAT), ensure quality of deliverables, and assist in deployment activities. Process Improvement: Propose and implement business process optimizations using Salesforce capabilities. Stakeholder Management: Act as a liaison between business users, product owners, and technical teams, facilitating communication and alignment. Documentation & Training: Maintain comprehensive documentation including requirements, user stories, and process flows; support end-user training and adoption. Ongoing Support & Optimization: Monitor Salesforce system performance, gather feedback, and support continuous improvements to enhance user experience and business value. Digital Transformation: Drive initiatives that leverage Salesforce to improve customer engagement, sales, and service processes.

Responsibilities

The role involves gathering business requirements and translating them into scalable Salesforce solutions and workflows. It also focuses on system configuration, testing, and acting as a liaison between stakeholders and technical teams.