JOB SUMMARY:

Join the Lead Management Product Team’s mission to deliver qualitative Prime (new machine) leads through our digital application to our internal customers: Industries and Dealers to drive services revenue through our digital product.

SUMMARY PAY RANGE:

$95,640.00 - $155,400.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

• Coordinates with product development engineers to track and communicate design, development, support, and maintenance problems and solutions.
• Identifies, documents, and reports design, reliability and maintenance problems and bugs. Gathers and consolidates feedback from customers and field staff.
• Coordinates with field support specialists and customers to address and resolve problems and expand product usage.
• Answers customer and field support questions; provides guidance and support for product integration and infrastructure issues.