Digital Capabilities Manager at MARS Group

Franklin, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

148720.0

Posted On

15 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

eCommerce Strategy, Digital Capability Building, Sales Growth, Social Commerce, Subscription Management, Vendor Management, Training Strategy, Online Merchandising, Thought Leadership, Cross-functional Collaboration, Project Management, Digital Insights, Test And Learn, Stakeholder Influence, Problem Solving, Contract Negotiation

Industry

Food and Beverage Manufacturing

Description

Job Description: Royal Canin is on a mission to transform each cat and dog’s health and wellbeing by pushing the limits of nutrition, knowledge, and services in partnership with pet professionals and pet owners. A key pillar of this mission is connecting with the Pet Owner through a Digital and eCommerce ecosystem, where sales are north of $1B in North America. The Digital Capability Manager plays a critical role in identifying and deploying priority Digital and eCommerce capability areas to upskill associates & drive accelerated online sales growth at Royal Canin across Business Units. Focused on growing Royal Canin and Eukanuba brand presence online, this role will assess Digital capability priorities, developing specific strategies and scaling organizationally, and share best practices and consultation with sales teams. Specifically, this role will enable Royal Canin to leap-frog our Digital capabilities by acting as the thought-leader & SME while developing & executing strategies in the following areas: New Online Business Models (like Social Commerce), Subscription/Auto-Ship, Online Price/Pack Architecture, eCommerce Vendor Strategy, Digital Capability & Training Strategy, and support overall eCommerce Strategy development & inputs into AEP/iVCP. What are we looking for? Bachelor's degree in a business-related discipline Minimum of 5+ years’ experience in eCommerce strategy/sales roles. Experience in digital / eCommerce capability building & problem-solving. Understand core business metrics and how these can be influenced through online merchandising. Must be proactive, high energy, action-oriented, and results driven. Must be comfortable with providing though-leadership to customers and senior leadership in fast-paced, ever evolving environment, and be comfortable collaborating across multiple teams and personalities. What will be your key responsibilities? Develop strategy for exploring, evaluating and launching new online business models, like Social Commerce. Own, develop and action a holistic Subscription (“Autoship”) strategy for Royal Canin across customers to define short-term and long-term annual goals, lay out specific actions to drive +5 to 10pt improvement, and share out learnings and best practices across the organization. Manage external vendor relationship which includes tracking budget & contract negotiations, submitting tickets for errors, enhancements, and callouts to the service, and reporting/weighting requirements. Act as an eCommerce consult/SME to retailers by bringing eCommerce strategies, PDS opportunities, Merchandising Key Belief principles, test & learn opportunities and/or results and best practices. Support the Digital COA by acting as project manager with regards to 25 key workstreams prioritized by the Digital community, which will help us improve digital acumen and capabilities across teams. Influence cross-functional stakeholders with regards to Digital category insights/research, dComm-specific Pack & Portfolio needs, and synthesize digital test & learns across Business Units. Execute training sessions for digital foundations (internal) and help to build out online criteria and key beliefs around moving existing brick and mortar customers to online. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. #LI-KR2 #LI-Onsite The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment. The pay range shown is applicable to all US locations listed within the job posting:USD 108,160.00 - USD 148,720.00

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Responsibilities

This role is responsible for identifying and deploying priority Digital and eCommerce capabilities to upskill associates and accelerate online sales growth for Royal Canin and Eukanuba brands. Key duties include developing strategies for new online business models, owning the Subscription strategy, managing vendor relationships, and acting as an eCommerce consultant to retailers.