Digital Channels Manager at JobBusters AB

Göteborgs Stad, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Strategy, User Experience, Data Analysis, Customer Portal Management, Team Collaboration, Communication Skills, Service Development, Software-Based Business Models, Commercial Intuition, User Feedback Gathering

Industry

Staffing and Recruiting

Description

Your New Role We are looking for a Digital Channels Manager to develop and optimize our client’s digital ecosystem—from the customer portal to other digital touchpoints—ensuring a seamless, engaging, and revenue-generating experience for their customers. In this pivotal role, you will work closely with business development, product teams, UX experts, and commercial teams. You will drive customer adoption, create measurable value, and directly contribute to revenue growth within digital services. As Digital Channels Manager, you will: Lead Digital Channel Strategy: Develop and execute a digital strategy aligned with business objectives, identify trends, and uncover opportunities to enhance customer experience. Optimize Digital Channels: Oversee the customer portal and other digital touchpoints to ensure intuitive, user-friendly, and high-performing experiences. Enhance User Experience: Collaborate with UX/UI teams, gather user feedback, and implement improvements. Drive Data-Driven Insights: Track performance, analyze user behavior, and use insights to continuously optimize channels. You will join an organization where digitalization is a top priority, and your ideas will have real impact. Good to Know Scope of employment: Full-time, 100% Type of contract: Fixed-term employment as a consultant via JobBusters. Working model: On-site. Start date: As agreed End date: 2027-02-26, with the possibility of extension Application deadline: 2025-12-04 In your application: Please ensure that your CV clearly demonstrates how you meet the qualifications required by the client. To succeed in this role, you will need: Minimum 12 years of experience, ideally in business or service development focused on digital solutions. Proven track record of leveraging data to create value-added digital services. Experience in service sales and software-based business models. Fluency in English, both spoken and written. Commercial intuition, excellent communication, and teamwork skills. What we Offer Secure employment with a collective bargaining agreement, insurance coverage and occupational pension Wellness allowance and employee discounts and offers via Benifex (e.g., health, leisure, transport and healthcare) Flex pension and access to the Lifeplan pension advisory service Additional compensation during parental leave Occupational health services Long-term assignments and a dedicated Consultant Manager for personal support Opportunities to build valuable experience, expand your network and grow your future career We look forward to receiving your application We review applications on an ongoing basis. As recruitment processes in the consulting industry can move quickly, the position may be filled before the advertised deadline — so we encourage you to apply as soon as possible. You do not need to submit a cover letter. Instead, please respond to the screening questions included in the application process.

Responsibilities

Develop and optimize the client's digital ecosystem, ensuring a seamless and engaging experience for customers. Collaborate with various teams to drive customer adoption and contribute to revenue growth within digital services.