JOB SUMMARY

The Digital Commercial Officer role is a critical role as it will support the creation of the strategy and vendor framework, manage our Digital vendors and partners, establish best ways of working across the team across vendor/supplier management and make sure they deliver the best value to Ofgem.
You will be required to compliment and maintain vendor and contract management systems, processes and controls within the Digital functions within Ofgem. Furthermore, they will be required to work with external suppliers, alongside various Digital teams (Digital Operations, Finance, Business Analysis, PMO) and wider Corporate Service Procurement & Finance and Legal teams to deliver the best value for money.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

KEY RESPONSIBILITIES

Responsible for the delivery of Digital vendor contract management; co-ordinate and streamline all activities related to contract management and renewals, including, adherence to renewal timelines, and ensuring streamlined processes are in place and effective.

Specifically the role-holder will:

• Follow and support the shaping of the vendor and contract management strategy and governance and risk profiles
• Work across multi-disciplinary areas to establish right vendor and contract management strategy and framework across variety of accounts (gold, silver, bronze) across our Ofgem technology portfolio.
• Apply best judgement – ability to work together as a team and independently
• Proactively manage vendors and third parties, handling difficult situations; and negotiations
• Work with stakeholders to write-up tenders, working with Procurement to conduct and negotiate to get best value, and ensure fair competitions and best performing partners for Ofgem
• Evaluate risks and make suitable judgement on solutions for vendor management
• Project Manage or provide direction on key initiatives which involve third party and vendor management to ensue we get best value for money, best approaches for ways forward.
• Ensure we are getting the most out of our supplier relationships
• Be an active part of the team managing vendors and third parties across their projects;
• Manage SLAs, contract lifecycle, performance, evaluating performance; renegotiations of contracts; KPIs, dashboards, and co-ordinate and oversee the tracking of contract level spend in tandem with contract managers, performing the tracking on critical contracts as necessary, including cross-charges
• Show a commitment to user-centric service delivery