Digital Communications Associate [Open to internal and external applicants] at UNDP

Copenhagen, Capital Region of Denmark, Denmark -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Communication, Social Media Management, Content Production, Digital Storytelling, Web Analytics, WordPress, Adobe Creative Suite, AI Content Tools, Multimedia Production, Stakeholder Engagement, Administrative Support, English Fluency

Industry

International Affairs

Description

Tiered Approach In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: * Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026. * Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments * Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers * Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply. Background UN City Copenhagen hosts 10 United Nations organizations that support development and humanitarian operations worldwide. From Copenhagen, resident agencies provide operational support to global programmes through procurement, supply chain management, partnerships, technical expertise, and programme support functions. The work carried out from UN City Copenhagen contributes to the implementation of the 2030 Agenda for Sustainable Development and the Sustainable Development Goals (SDGs). The Communications function supports the visibility and understanding of the work carried out by the resident UN organizations and contributes to strengthening awareness of Copenhagen as an operational hub for the United Nations system. The Communications Team is a part of UN City Common Services and coordinates digital communication, storytelling, stakeholder engagement, and communication related to the work of the UN globally and that of resident agencies including conferences and institutional initiatives hosted in UN City Copenhagen. Under the supervision of the Communications Coordinator, the Digital Communications Associate manages digital communication platforms and contributes to the development of digital storytelling products highlighting UN City Copenhagen and the work of resident agencies. S/he also supports production and dissemination of communication materials for events and meetings, internal to UN as well as external. The Associate will also support coordination of communications related activities, implementation of communication strategy and engage across the UN entities in the UN City. The role supports the use of data-informed communication practices and emerging technologies including AI to strengthen communication workflows and digital engagement. Duties and Responsibilities 1. Support Digital Platform Management * Manage and continuously optimize UN City Copenhagen digital platforms (website, intranet and social media channels) * Ensure consistency, quality and alignment across digital channels * Enable publishing workflows and editorial standards 2. Support Digital Content Production * Develop and produce digital communication products including multimedia content * Develop digital storytelling products highlighting UN activities * Follow the latest social media trends and stay up to date with digital media developments (e.g. emergence of new platforms, changes in existing social media channels). * Identify opportunities to enhance digital communication formats and processes 3. Support Digital Analytics and Knowledge Insights * Monitor and analyse digital engagement across platforms * Produce actionable insights to inform communication strategy and content development * Support data-informed decisions on communication formats and channels * Ensure integration of digital tools and AI-enabled workflows 4. Administrative and coordination support * Provide administration support relating to Communications team activities. * Support coordination within the team, with Common Services as well as UN agencies. 5. Support knowledge sharing * Make sound contributions to knowledge networks and communities of practice. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. The Digital Communications Associate reports to the Communications Coordinator. Competencies Core Competencies: * Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline * Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements * Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback * Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible * Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident * Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships * Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical Competencies: Business Development: * Knowledge Generation * Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. * Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations. Digital: * Social Media * Knowledge of social media and ability to advise the use of social media for development outcomes. Business Management: * Communications * Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. * Ability to manage communications internally and externally, through media, social media and other appropriate channels. Communications: * Photo Production * Ability to create, edit, organize and coordinate photographic material. * Web and social media analytics * Ability to analyse and interpret data and statistics to measure web and social media performance. Required Skills and Experience Education: * Secondary education is required. or * A university degree (Bachelor´s degree) in Communications, Journalism, Public Relations, Graphic Design, or any other related field of study will be given due consideration but is not a requirement. Experience: * Minimum 6 years (with secondary education) or 3 years (with bachelor’s degree) of progressively responsible experience in Digital Communication. * Experience in the usage of computers and office software packages (MS Word, Excel, etc.) * Experience managing content management systems such as WordPress, and tools such as Adobe Creative Suite including Illustrator, Premiere Pro, Photoshop or similar is an asset. * Experience in social media platforms and implementing social media strategy is an asset. * Experience using AI-assisted content production tools is considered an asset. * Experience in handling administrative tasks is an asset. * Experience working in an international organization is an asset. Language Requirements: * Fluency in English is required. * Knowledge of Danish is an asset Please note that the initial contract duration would be 6 – 12 months, subject to budget availability. Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Use of AI by candidates Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection [https://www.undp.org/careers/using-ai-responsibly-undp-recruitment-and-selection] Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Responsibilities

Manage and optimize UN City Copenhagen's digital platforms, including the website and social media channels. Develop multimedia storytelling products and use data analytics and AI to improve communication workflows.