Digital Communications Manager at Hillsborough County Tax Collector

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Communications, Social Media Management, Graphic Design, Video Production, Email Marketing, Project Management, Data Analysis, Content Creation, Usability Testing, Communication Skills, Organizational Skills, Emerging Technologies, Team Collaboration, Research Skills, SEO, Adobe Creative Suite, Microsoft Office Suite

Industry

Government Administration

Description

Description Position: Digital Communications Manager Reports To: Department Director Department: Communications & Community Relations FLSA Status: Exempt Purpose: Works under the general direction of the Department Director overseeing internal and external communications including the web, social media, video production, and other marketing channels in support of the organization’s objectives and initiatives. Principal Duties and Responsibilities (*Essential Job Functions) Provide expertise and creative input on the development and use of digital communication tools* Create and distribute communications to key audiences using various methods such as web, intranet, social media, video, and email marketing; conduct usability testing* Design, develop, and execute the organization’s social media strategy* Coordinate with key staff and other stakeholders to gather information required to develop, implement, and maintain HCTC’s internal and external digital media content and other communication materials* Develop and deploy comprehensive communication plans on key initiatives, services, and events* Create, write/edit, and publish communication tools such as advertisements, blogs, e-newsletters, press releases, and alerts to disseminate information to the public and HCTC employees* Supervise and oversee work of subordinate staff* Coordinate with other departments to develop resources such as templates, graphics, and content to drive effective digital communications initiatives* Monitor, manage and report on key communications measures, web analytics, and search engine optimization and adjust content to improve performance* Manage special projects as assigned Stay abreast of emerging technologies and trends in communications and social media* Assist with the planning and execution of special events and community outreach Job Specifications (including knowledge, skills, abilities, and physical requirements) Considerable knowledge of digital communications tools and the ability to leverage those tools to meet organizational goals and objectives Knowledge of relevant social media platforms and social media management software Skilled in the use of Microsoft Office Suite and Share Point, Adobe Creative Suite, various web and social media platforms, and email campaign software Skilled in graphic design and printing processes, photo, audio, and video equipment Excellent oral and written communication skills Flexibility and strong organization skills Ability to work independently, drive innovation, and develop unique solutions and ideas Ability to manage projects and work effectively on teams to execute organizational strategy Ability to build and maintain positive working relationships with other departments and vendors Ability to conduct research, collect and analyze data, and prepare reports Work requires regular and reliable attendance Work is typically sedentary but requires standing or walking up to 50% of the time Some tasks may involve reaching, pulling, pushing, climbing, bending, or lifting (up to 40 lbs) Working Conditions Work is generally performed in an indoor office environment without hazardous or unpleasant conditions caused by noise, dust, or adverse weather or environmental conditions. When attending certain events or work activities, work may be performed outside with potential for exposure to adverse weather and environmental conditions including but not limited to dirt, dust, pollen, odors, fumes, humidity, rain, and temperature and noise extremes. Requirements Qualifications Bachelor’s degree in business, communications, or a related field; and 3 years of experience in communications or a related field. An equivalent level of education and experience may be substituted as permitted by law. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job nor does it represent all that may be required of a job incumbent during the course of employment with the Hillsborough County Tax Collector’s Office.

Responsibilities

The Digital Communications Manager oversees internal and external communications, including web, social media, and video production. They are responsible for developing and executing communication strategies to support the organization's objectives.