Digital Content & Catalog Specialist - Joe V’s Smart Shop - Dallas or San A at Central Market

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Content, Catalog Management, Customer Service, eCommerce, Problem Solving, Product Set-Up, Communication Skills, Attention to Detail, Team Collaboration, Excel, Word, Photoshop, Interpersonal Skills, Self-Motivation, Adaptability, Time Management

Industry

Retail

Description

Job Description Joe V Smart Shop’s eCommerce team will help define how we shop online, shaping customer experience, driving impact, improvement, and innovation to create a truly frictionless online shopping experience as we launch and grow our online business. As a Digital Content & Catalog Specialist, you’ll combine your passion for solving problems with curating compelling, world-class content for our customer-facing digital ecosystems to drive high levels engagement, conversion and systems accuracy. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company. This position may be based in Dallas or San Antonio and requires a hybrid schedule of three days per week in the office. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners feel appreciated and respected? HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling? PASSION FOR RESULTS... ability to meet sales goals in a fast-paced environment while handling multiple, concurrent tasks? What is the work? (other duties may be assigned) As a Digital Content & Catalog Specialist, you will Maintain daily operations of our customer-facing site and app Partner with vendors and procurement for product set-up including variant and attribute maintenance Collaborate with eMerchandising team daily regarding site maintenance, product collections, and special projects Curate and deploy compelling, world-class product content for our customer-facing digital ecosystems. Content may include product descriptions, images, attributes, videos, nutrition content, and more Ensure maintenance of product hierarchy across platforms Respond to store and procurement requests Problem solve and build process improvements Resolve site issues and drive 100% accuracy for product availability, pricing, and promotions Submit and follow up on platform defects Preferred Education and Experience A related degree or comparable formal training, certification, or work experience 2+ years of experience in a retail or eCommerce environment Advanced computer, tablet, and smart phone skills Preferred Key Competencies Proficiency in Excel, Word, and Photoshop Product set-up skills including variant and product group maintenance Solid verbal and written communication skills Online/Internet familiarity Strong interpersonal skills in a team environment Ability to consistently demonstrate professionalism and respect Ability to adapt to an ever-changing environment Passion for quality, attention to detail and strong follow-up Self-motivated with a keen sense of urgency Physical and Other Requirements Function in a fast-paced, retail, office environment Sit for an extended period of time Some travel required with occasional overnight stays Ability to be on call and respond to business or customer related issues

Responsibilities

As a Digital Content & Catalog Specialist, you will maintain daily operations of the customer-facing site and app, and curate compelling product content for digital ecosystems. You will also collaborate with teams for product set-up and ensure accuracy in product availability and pricing.