THE GIG

Dr. Martens is seeking a Digital Content Coordinator to support the planning and execution of digital content across 10 regional EMEA websites. Detail-oriented, creative and commercially aware, this role collaborates with a variety of teams across the EMEA region to ensure timely and accurate content updates aligned with key trading moments and campaign launches.

Reporting to the EMEA Digital Content Manager, you will work alongside another Digital Content Coordinator to build website content in our CMS which ranges from BAU and ad-hoc updates to global campaign launches.

• You will be confident in utilising a CMS to provide hands on support with digital content production across our 10 EMEA websites.
• You will own the end-to-end homepage process from briefing creative and maintaining the image and copy library to executing updates on-site based on trade briefs.
• You will collaborate with the legal team and update pages such as terms and conditions when needed.
• You will look after customer centric pages such as the contact form and support omni channel initiatives on site in collaboration with our customer care team ensuring a smooth user experience.
• You will own the store locator on site and coordinate required updates with the Store Operations team.
• You will work closely with another Digital Content Coordinator on building content landing pages in line with creative wireframes to support personalisation initiatives, ensuring website content is tailored to different user segments.
• You will update promotional pages in line with the trading calendar to support key trade moments on site.
• You will support QA testing for content launches and CMS releases.
• You will collaborate with the global product team on CMS improvements and bug fixes.
• You will support with briefing design, copy and translations for global stories and campaigns and ensure content is ready to go live in line with the trading calendar.
• You will support with basic user interaction analysis through Contentsquare and work closely with the Digital Content Manager to optimise existing and upcoming content pages based on user data.

Please refer the Job description for details