JOB DESCRIPTION

We are seeking a talented Digital Content Specialist to develop compelling content across multiple digital platforms. The ideal candidate will have a strong background in content creation, graphic design, and social media management, along with experience in customer service to ensure an exceptional user experience.

REQUIREMENTS & QUALIFICATIONS

• Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field (or equivalent experience).
• Proven experience in digital content creation and creative design.
• Proficiency in graphic design tools such as Adobe Photoshop, Illustrator, Canva, or similar software.
• Strong writing, editing, and proofreading skills.
• Experience in social media management and content scheduling tools.
• Customer service experience with excellent communication and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with SEO best practices and content marketing strategies is a plus.

• Create and curate engaging digital content for websites, social media, email campaigns, and other digital platforms.
• Develop visually appealing graphics, infographics, and promotional materials using design tools such as Adobe Creative Suite, Canva, or similar software.
• Write, edit, and proofread content to maintain brand consistency and quality.
• Manage social media accounts, schedule posts, and engage with the audience to build a strong online presence.
• Collaborate with marketing, sales, and customer service teams to align content with business goals and customer needs.
• Monitor digital content performance using analytics tools and adjust strategies accordingly.
• Handle customer inquiries and feedback via digital channels, ensuring a positive customer experience.