Digital CRM Architect at HEXAWARE

, , India -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft D365 CE, Power Platform, Power Pages, Microsoft Dataverse, C#, Javascript, Agile Development, System Architecture, Data Migration, Business Analysis, Gap Analysis, Application Configuration, Technical Documentation, Project Delivery, CRM Implementation, Integration Techniques

Industry

IT Services and IT Consulting

Description

As a D365 technical architect you will be leading implementations on the D365 CE products with many advanced tools and techniques through the project life cycle to go-live and on-going support. Responsibilities: • Delighting the customers with exceptional customer service and manage change control • Oversee the development architecture process with the engineering team. • Business and systems analysis and documentation • Product design and gap analysis to standard product functionality • Production of design, system, user and procedural documentation • Application configuration and setup • Provide system training to both internal and external clients • Liaising with on-shore and off-shore development teams to deliver robust solutions on time Minimum Requirements – Education, Skill & Abilities: • 12+ years Microsoft D365 CE (or similar) development experience to include integrations and data migration techniques. • 4+ years Microsoft D365 CE (or similar) architecture experience. • Experience with C# and Javascript. • Expert in Power Pages • Agile Development experience. • Enhance/ Customize Dynamics 365 CE for customers based on their business requirements. • Deep understanding of Microsoft Power Platform technologies. • Deep understanding of Microsoft Dataverse platform. • Knowledge in any of Sales, Marketing, Field Service, or Customer Service modules. • Proven track record of successful project delivery. • Good listening skills, with the ability to quickly resolve problems, action solutions with the ability to work under pressure. • Understanding and assimilating information from various sources. • Being able to recognize and deal with conflict or sensitive situations. • A clear ability to organize your own time and resources. • Effective and clear written communication skills. • Dynamics 365, Power Platform certifications are mandatory.

Responsibilities

Lead the implementation and support of D365 CE products throughout the project lifecycle. Oversee development architecture, perform business analysis, and coordinate with on-shore and off-shore teams to deliver robust solutions.