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Digital CRM Consultant at HEXAWARE

, , India -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Certinia PSA, Salesforce, Development, Customization, Implementation, Workflow Automation, Requirements Definition, System Optimization, Troubleshooting, System Upgrades

Industry

IT Services and IT Consulting

Description

A Certinia PSA Salesforce Developer specializes in the design, development, and implementation of solutions within the Certinia PSA platform, which operates on Salesforce(AppExchange). The role focuses on customizing and optimizing Certinia modules such as Professional Services Automation (PSA), for time cards and resources, Projects and assignmentsKey ResponsibilitiesDevelop, customize, and enhance Certinia PSA modules and related Salesforce applications.Implement workflow automations to streamline business processes.Collaborate closely with functional consultants, business stakeholders, and technical teams to define requirements and develop scalable solutions.Ensure adherence to Salesforce best practices, platform governance, and security standards.Troubleshoot issues, optimize system performance, and handle upgrades or enhancements.Deliver end-to-end implementations from design through deployment and support.

Responsibilities

The role involves developing, customizing, and enhancing Certinia PSA modules and related Salesforce applications, focusing on streamlining business processes through workflow automation. Key duties include collaborating with stakeholders to define requirements and delivering end-to-end implementations from design through support.