Digital Customer Experience Product Owner at Ralliant

, , United States -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

150800.0

Posted On

30 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, B2B eCommerce, Product Information Management, Integration, Stakeholder Management, Data Quality, Taxonomy Strategy, Account Hierarchies, APIs, ETL, Communication, Delivery Leadership, Analytics, User Acceptance Testing, Roadmap Development, Backlog Management

Industry

Electrical Equipment Manufacturing

Description

We’re looking for an individual contributor Product Owner to own the roadmap and delivery for our B2B eCommerce and product data ecosystem. You’ll drive measurable outcomes—incremental digital revenue, portal adoption, and % of orders self-served—by improving the end-to-end experience from product data readiness → customer-specific catalogs/entitlements → ordering and self-service. This role partners closely with business stakeholders (especially Marketing/digital), our IT enterprise systems team, and delivery partners. What you’ll own B2B eCommerce (BigCommerce): customer-specific catalogs/entitlements, account structures and permissions, self-service ordering journeys, and adoption/conversion improvements Product Information Management (Perfion): taxonomy and attribute strategy, enrichment workflows, publishing readiness, and data quality for digital channels Integrations (OIC): requirements for reliable data flows across platforms (product/customer/pricing/order), including SLAs, error handling, reconciliation, and monitoring expectations What you’ll do Own and continuously refine a multi-quarter roadmap and prioritized backlog for B2B eCommerce + PIM capabilities Lead discovery with stakeholders and customers/users to identify friction in critical journeys (search/browse, product detail readiness, account-specific visibility, reorder, checkout, order status) Define requirements for customer-specific catalogs/entitlements (who sees/gets what) roles/permissions, and account hierarchy behavior Drive product data readiness at scale (large catalog footprint), improving taxonomy, attributes, and enrichment workflows that impact findability and conversion Define integration requirements and “data contracts” via OIC: what moves, when (real-time vs batch), validation rules, failure handling, retries, reconciliation, and business-impact SLAs Coordinate delivery with the development agency, Enterprise Apps, and integration vendor—writing epics/user stories, acceptance criteria, and leading UAT and release readiness Establish and track KPIs: incremental revenue, portal adoption, % self-served orders, funnel performance, and reduction of data/integration-related issues Support operational excellence: release communications, training/enablement, and post-launch measurement Required qualifications 5+ years in a Product Manager / Product Owner / Platform Owner role for B2B eCommerce, PIM/MDM, or integration-heavy digital platforms Proven experience defining B2B capabilities like customer-specific catalogs/entitlements, account hierarchies, and roles/permissions Strong delivery leadership with cross-functional teams and vendors (backlog → build → launch → adoption) Solid understanding of integration concepts (APIs/iPaaS/ETL; real-time vs batch tradeoffs) and how data quality impacts customer experience Strong communication, stakeholder management, and prioritization skills in a multi-business-unit environment Preferred qualifications Experience with BigCommerce B2B, Perfion, and/or Oracle Integration Cloud (OIC) Experience operating in large-catalog environments and improving taxonomy/attribute strategies Analytics mindset (funnels, adoption metrics, experimentation/iteration) #LI-TD1 Ralliant Corporation Overview Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. About Dynapar Dynapar offers the world's broadest range of encoders, resolvers and accessories for motion feedback control. For 50 years, the four brands of Dynapar have been providing innovative, customized system solutions for virtually any heavy-, industrial, servo- or light-duty application. We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. Pay Range The salary range for this position (in local currency) is 81,200.00 - 150,800.00

Responsibilities

The Product Owner will own the roadmap and delivery for B2B eCommerce and product data ecosystem, driving measurable outcomes such as digital revenue and portal adoption. This role involves leading discovery with stakeholders to identify friction points and defining requirements for customer-specific catalogs and integrations.